Customer Services Executive

7 months ago


Langley Mill, United Kingdom Bidfood Full time

**About the role**:
Customer Services Executive

**The role**

The role will cover 37.5 hours per week covering Monday to Friday working.

Bank holiday working will be required when required.

**About you**

You must be a skilled and natural customer service advocate with a strong understanding of its importance. You must have a friendly and professional telephone manner, as the majority of your customer contact will be on the telephone. Experience of inbound calls will be preferred. Success in this role will utilise all your influence and impact with colleague’s right across the depot, to ensure a shared commitment to the highest standards of customer service. You must possess great organisational skills.

If this is you, we look forward to hearing from you.

**Benefits**

In return for your skills, you will receive a competitive salary and benefits package including 25 days annual leave per year, healthcare cash plan, pension and employee discounts.

Name and job title: Jan Bonser, Admin and Customer Services Manager

Address: Bidfood, Access 26 Business Park, Enterprise Way, Langley Mill, Nottingham, NG16 4HY

**About us**:
Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

**A journey that gives back**

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

**The essentials**
- 25 days holiday (plus bank holidays)
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

**The extras**
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to drive your earnings up through our incentive schemes.

**We want everyone to join our journey**

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are



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