P&C Administrator

5 months ago

Islip, United Kingdom Primark Full time

People & Culture Administrator

Purpose of role: As our P&C Administrator you will provide administration support to the People & Culture Administration Function responsible for the Islip Depot and our Supply Chain Function. This is a great opportunity for someone looking to grow their HR experience within a fast-paced support environment.

Reports to: P&C Advisor

Key Responsibilities
- You will be responsible for building, strengthening and maintaining strong relationships by helping and advising in all aspects of People & Culture related queries.
- Provided day to day advice to Line Managers and employees on general P&C related queries, escalating more complex issues to the P&C Advisor and P&C Business Partner.

Employee Relations
- Assist the P&C Advisor with queries relating to employee relations including disciplinary and grievance issues, colleague changes and implementation of family friendly policies.
- Provide timely and effective support and advice to internal customers.

People - Building relationships with colleagues
- Demonstrate a high level of confidentiality and diplomacy.
- Work collaboratively with the Depot Operational team and the People & Culture team.
- Develop own capability by using all available resources to learn and achieve targets.

Payroll Administration
- Process all relevant documentation to ensure the accurate and timely payment of four weekly wages to all colleagues.
- Key point of contact in respect of payroll issues. Investigate and respond to day to day payroll queries as they arise.

Recruitment and Employee On-boarding
- Responsibility for recruitment of hourly paid warehouse colleagues
- Carry out full on-boarding of new employees including coordination and delivery of induction programmes.
- Issue new joiners with contracts and offer letters

Reports / Compliance
- Collate and maintain department reports - headcount, induction, training, annual leave, performance management and sickness reports
- Assist with updating weekly and period departmental reports
- Produce accurate reports as required

General Administration
- Support the People & Culture Advisor and their responsibilities in the development and improvement of People & Culture policies and procedures.
- Maintaining and updating Personnel records and the company HR information system - Workday.
- Miscellaneous administration to support the People & Culture department as required

Learning and Development Administration
- Record all Performance Development Reviews (PDR) and Probationary Reviews

Skills / Knowledge / Experience
- Experience using HR Systems such as Workday and Kronos is a distinct advantage
- Experience and competence with business software such as Microsoft Office Packages
- Ability to operate within a highly pressurised and fast paced environment and work on your own initiative
- Accuracy, attention to detail and a pro-active approach
- Excellent planning, organising and co-ordinating skills
- Excellent communication skills, both written and verbal, high level of energy and a positive can-do attitude
- Demonstrate excellent interpersonal and customer-facing skills
- HR qualification desirable

Behaviour Competencies
- Working with others; Influences with passion and energy, exciting people in their vision
- Decision Making; Makes informed decisions with pace and confidence, in difficult and pressured situations
- Self-Direction and Agility; Promotes a culture of optimism, enthusiasm and mutual support
- Customer Experience; Understands, always considers and delivers for their customer.
- Demonstrates a high level of trust, collaboration, confidentiality and diplomacy
- Innovation; Implements a plan for managing and responding to innovative ideas and business opportunities

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