Administration Apprentice

4 weeks ago


Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

We are seeking an enthusiastic, flexible and self-motivated administrative apprentice to join our Research & Development Clinical Delivery Team. The post holder will provide administrative support to Research & Delivery teams across a variety of specialities across UHCW.

The post holder will be working under full supervision at all times and will support trained staff in providing confidential administrative activities to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures.

The successful applicant will be supported with their professional development and educational requirements, with a comprehensive internal R&D training package alongside the UHCW apprenticeship scheme. On successful completion of level 2 training, there is scope for further educational support if desired.

To discuss this exciting opportunity please contact Jay Allen on 02476 965646

Administration Apprenticeship - Customer Service

15 month Fixed Term Contract

30 - 37.5 hours, Monday - Friday

**Location**: Coventry

The Customer Service Apprenticeship programme will provide post holders with the opportunity to learn vocational skills by working as part of a busy Administration team, providing administrative support, whilst also studying towards a nationally recognised qualification in Customer Service.

Working under supervision, the post holder will be required to achieve work-related competencies over the 15 month period in order to achieve the full Apprenticeship.

The full Apprenticeship framework will require post holders to complete:
Level 2 Diploma in Customer Service

Functional Skills - Maths and English (Level 1) if not already achieved

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence ® designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Post holders will be employed by UHCW on a 15-month Fixed Term Contract for the duration of the Apprenticeship programme, and will enroll with a local education provider to undertake the Customer Service qualification. Hours of work will be within the core office hours of 8.00am-6.00pm, working a maximum of 7.5 hours a day Monday to Friday for a minimum of 30 hours a week, and will include time to attend a study day on a monthly basis.

**All applicants must be**:
Aged 16+

Resident in the UK/ EEA for the last three years

Must NOT be in any form of formal government-funded education

Respond to day-to-day enquiries referring to appropriate staff as necessary.

Process allocated workload on a daily basis.

Liaise with internal departments and on occasion external agencies where required.

Assist with maintaining manual and electronic filing systems as required by the department.

Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines.

Undertake basic administrative tasks as required.

Input data onto computerised systems as required by the department.

Assist with the distribution of incoming/outgoing post.

Work within Trust and departmental procedures to ensure that standards and deadlines are met.

Provide appropriate cover in the absence of other members of the team

For further details of the role please see the attached job description.



  • Coventry, United Kingdom First 360 Apprentice Full time

    We are seeking a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. Can you easily commute to Coventry CV6? This position will provide valuable hands-on experience in various administrative tasks and functions. As an apprentice, you will have the opportunity to learn and develop skills in administrative...


  • Coventry, United Kingdom First 360 Apprentice Full time

    **We are seeking a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. Can you easily commute to Coventry CV6?** This position will provide valuable hands-on experience in various administrative tasks and functions. As an apprentice, you will have the opportunity to learn and develop skills in administrative...


  • Coventry, United Kingdom Get Staffed Online Recruitment Limited Full time

    **Business Administrator Apprentice** Coventry Monday to Friday, 9am-5pm (40 hours per week) An exciting opportunity to join a well established security company as a Business Administrator Apprentice, reporting straight to the Managing Director of the company. The company are a Private Security Consultancy who provide manned security services for business...


  • Coventry, United Kingdom Longford Primary Care Centre Full time

    We are a GP Practice serving 8,500 patients across the Longford and Bell Green districts in Coventry. We have 3 GP’s, 1 ANP, 1 ACP, 3 Nurse, 1 Trainee Nurse as well as an Admin team covering both sites. We are looking to recruit 2x Apprentice Administrators (1 at each of our sites) To provide administrative support and services to all members of the...


  • Coventry, United Kingdom People Professional HR and Recruitment Service Limited Full time

    People Professionals are recruiting for a Customer Service and Administration Apprentice to join a well-established independent automotive company. This a new role that would suit someone who is looking to develop their administration and customer service skills but eventually to specialise in automotive Procurement and Supply Chains. You will be a...


  • Coventry, United Kingdom Willenhall Oak Medical centre Full time

    **Willenhall Oak Medical Centre** **Business Admin Apprentice.** **Apprenticeship summary** **Annual wage** £11,648.00 a year **Working week** Monday 08.30 - 17.00 Tuesday 08.30 - 16.30 Wednesday 08.30 - 16.30 Thursday 08.30 - 16.00 Friday 08.30 - 16.30 Paid breaks Hours may occasionally differ if additional cover needed to cover afternoon shift...


  • Coventry, United Kingdom Intec Business Colleges Full time

    **CENTRAL BUILDING AND WELDING ACADEMY LTD** **What will the apprentice be doing?** - When answering the phone to customers, they will answer all of their questions they may have, take their bookings and their payments - From time to time they will be invigilating exams and printing certificates for the delegates on the courses - There will also be filing...


  • Coventry, United Kingdom Intec Business Colleges Full time

    **What will the apprentice be doing?** - Contribute to the company’s sales administration activities - Keeping customers updated on progress of the orders and rectify any issues getting to the root cause to prevent it from re-occurring again - Review all orders daily to ensure they have gone out on time - Ensure 100% accuracy on all orders - Send out...


  • Coventry, United Kingdom PMA Full time

    **Apprentice GP Reception/Administrator** **City of Coventry Health Centre** **Annual wage** £8,236.80 to £16,255.20 a year **Working week** Surgery is open 8:00am-6:30pm Monday - Friday. Initial regular hours will be agreed, but flexibility in working hours is required. Total hours per week: 30 hours a week **Expected duration** 20 Months The...


  • Coventry, United Kingdom Coventry & Warwickshire Chamber Training Apprenticeships Full time

    **Open to school leavers** **Our client based in Exhall, Coventry are actively seeking to recruit a ‘Business Administrator’ apprentice to join the team. The role is a brilliant opportunity for someone who is seeking to move into events or develop themselves within an exciting team.** **What will the apprentice be doing?** The duties and...


  • Coventry, United Kingdom Smartlearner Driving School Full time

    Business Administrator Apprenticeship £6.40 per hour An exciting opportunity has arisen with Smartlearner Driving School for a Administrator Apprentice to join our friendly team based in Hen Lane Coventry. This is a full-time role working 5 days per week Monday-Sunday on a shift rota (times may vary dependant on requirements). As part of this role, you...


  • Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    We are seeking an enthusiastic, flexible and self-motivated administrative apprentice to join our Research & Development Team. The post holder will provide administrative support to Research & Delivery teams across a variety of specialities across UHCW. The post holder will be working under full supervision at all times and will support trained staff in...


  • Coventry, United Kingdom Serco Plc Full time

    **Title**: Business Administrator Apprentice **Location**: Coventry **Working Week**: 37 hours per week, Monday - Friday, 09:00 - 17:00 **Salary**: £18,299 per annum plus benefits & 25 days annual leave **Apprenticeship Qualification**: L3 Business Admin Is this the right career for you? As our new Business Support Apprentice, you will be required to...


  • Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    An amazing opportunity has arisen to become a customer service apprentice in the commissioning team. The team is committed to deliver the ambition of the national learning disability and autism programme through ensuring people, adults and children are supported in the most appropriate setting to meet their needs. Have you considered an Apprenticeship to...


  • Coventry, United Kingdom Coventry & Warwickshire Chamber Training Apprenticeships Full time

    **Open to school leavers** **What will the apprentice be doing?** - Take and receive phone calls to arrange viewings and give clients feedback - Book viewing appointments - Liaise with tenants and landlords on a regular basis - Build and maintain excellent working relationships with landlords and tenants - Update website with property details - Undertake...

  • Business Apprentice

    1 week ago


    Coventry, United Kingdom St Mary's Guildhall Full time

    **Job Advert** **Business Apprentice - 37 hours per week, £16,154 per annum.** St Mary’s Guildhall is located in the heart of the city’s historic Cathedral Quarter in Bayley Lane. It has reopened seven days a week as a major visitor attraction after an extensive programme of restoration and refurbishment. This has included the repair and restoration...

  • Accounts Apprentice

    1 month ago


    Coventry, United Kingdom Reed Accountancy Full time

    Accounts Apprentice is required for our Coventry based client. We are looking for someone who has recently completed their A Levels and is looking to progress onto AAT qualification. AAT will be fully funded with one day release to attend college. The purpose of the role is to assist their Accounts Team with various accounting duties. If you have excellent...


  • Coventry, United Kingdom Empowr-U Full time

    Empowr-U CIC are a not for profit organisations that work with children, young people and communities in order to support them to create a positive impact. We are seeking an enthusiastic, ambitious and hard working apprentice to join our team to support with the day to day functions of our business and support our team in fulfilling its potential. **Some...


  • Coventry, United Kingdom Intec Business Colleges Full time

    This is a customer service role, focusing on helping customers buy the correct products, answer queries online and make sales via telephone. You will be responding to online queries and making telephone calls. General office administration. Full training will be given. **Working week** Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch. Total...


  • Coventry, United Kingdom Intec Business Colleges Full time

    **What will the apprentice be doing?** - Training will be provided so that you become familiar with the variety of steel products that we sell, as well as how to calculate costs, selling prices and sales margins - Quoting and processing orders will involve using a cloud-based stock inventory system. Part of quoting will also involve liaising with suppliers...