Apprentice Business Administrator

7 months ago


Coventry, United Kingdom Willenhall Oak Medical centre Full time

**Willenhall Oak Medical Centre**

**Business Admin Apprentice.**

**Apprenticeship summary**

**Annual wage**

£11,648.00 a year

**Working week**

Monday 08.30 - 17.00

Tuesday 08.30 - 16.30

Wednesday 08.30 - 16.30

Thursday 08.30 - 16.00

Friday 08.30 - 16.30

Paid breaks Hours may occasionally differ if additional cover needed to cover afternoon shift resulting in later start and later finish. Rotas are planned in advance so notice will always be given

**Expected duration**

20 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**Positions**

1 position available

**What will the apprentice be doing?**

TADMINISTRATION DUTIES - Accurate filing of patient records and correspondence - Photo copying, faxing and filing - Maintenance of a high standard of medical records in line with Practice procedure - All new notes to be labelled at point of registration - Retrieval of patient records for surgery sessions as and when required - Check rooms when trying to locate missing notes data/documentations - Entering patient data in to computer system - Receiving deliveries of medications / vaccines to the Practice in line with Practice procedure - Maintaining administrative supplies in consulting rooms - Stock checks - Processing incoming and outgoing mail in line with Practice procedure - Scanning patient documents into computer system - Process incoming and outgoing medical records - Log incoming notes on to request for notes session prior to passing to admin to log summaries - Filing notes requested by GP / Medical Secretary - Update request for notes session each week - Process patient changes of registration information - Support the work of the Medical Secretary and the Patient Advisor Team in maintaining a high quality admin system - Prepare patient notes for summarising GENERAL DUTIES - Keep working area tidy and desks stocked - Keeping staff facilities tidy - Maintaining high standards of tidiness in the reception and waiting areas - The Cold Chain protocol to be followed regarding vaccine orders received - Tidying and stocking consulting rooms - Inspect patient and staff toilets and ensure they are adequately stocked at all times - Maintaining patient confidentiality at all times - Maintaining Practice health and safety policy and procedures at all times - Implementing the Practice infection control policy and procedures at all times including cleaning spillages of body fluid and collection of clinical waste for disposal - Fully participate in Practice meetings including attendance at four annual Practice events. - To attend and fully participate in staff meetings - To respect and support all members of the Practice team - To positively contribute to the achievement of our team vision - Participate in performance review and appraisal

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- The successful apprentice will be enrolled on the Business Administrator Apprenticeship Level 3 with PMA Ltd
- The apprenticeship will be a work-based apprenticeship and the learner does not attend college but completes the apprenticeship whilst in the workplace
- Functional Skills in English and maths if required
- On the job training for reception and other essential training needs to work in the GP surgery

**What is the expected career progression after this apprenticeship?**
- Working within the Healthcare sector
- Progression with qualifications

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- Team working
- Patience

**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C) desirable
- GCSE or equivalent Maths (Grade Grade 4/C) desirable

**About the employer**

We are small GP surgery in heart of Willenhall. We look after 4400 registered patients. We are long established GP surgery with high achieving QOF targets. Willenhall Oak Medical Centre prides itself in excellence of teaching not only students from Warwick Medical School but also having regular GP registrar

**Employer**

Willenhall Oak Medical Centre

**Address**

70 Remembrance Road,

Coventry,

CV3 3DP

**Training**

**Training provider**

PMA LTD

**Apprenticeship standard**

Business administrator
Level 3 (A level)

**Job Type**: Apprenticeship

Pay: From £11,648.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



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