New Patient Coordinator

3 weeks ago


Leeds, United Kingdom The Dental Architect Full time

You will follow up these enquiries and arrange bookings for consultations along with reporting and general administration duties.

Most importantly, you will manage the journey for new patients from the initial enquiry to a successful acceptance of treatment. Booking consultations for dental treatments.
- Assisting the patients on the phone and face to face.
- Assisting in payment options
- Social media account management.

**Duties of the Role**
- Respond and reply to all patient enquiries
- Book and secure all new consultation appointments for patients.
- Keep a track of all new enquiries using the practice’s tracking systems.
- Nurture and inform the new patient bookings of their appointment.
- Following up on treatment plans after the consultation for treatment uptake.
- Adhere to all practice protocols and policies particularly data security
- Providing a high-level concierge service.
- Administrative duties.
- Excellent communications skills, both written and spoken.
- IT literate - Google, Microsoft, Word and Outlook.
- Well presented, professional and personable.
- Enthusiastic
- Sales experience, preferably within the dental industry (but not essential).
- Self-motivated.
- A team player.

**Preferred Attributes**
- Dental background (TC, clinical or administrative
- Experience with dental software (Exact-Software of Excellence, dentally, R4 etc)
- Knowledge and confidence of dental procedures
- Demonstrates flexibility to suit business demands

Various hours available

**Job Type**: Part-time
Part-time hours: 24-30 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- sales: 1 year (required)

Work Location: In person



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