Reservations and Operations Executive

2 weeks ago


Glasgow, United Kingdom Little's Chauffeur Drive Full time

We are Scotland’s largest chauffeur drive operator, with over forty luxury cars on our fleet, and bases in both Edinburgh and Glasgow. From our Headquarters in Glasgow, our experienced reservations team also organise chauffeur driven cars for our clients across the UK and Worldwide - a truly global operation.

Little’s is a second generation family business, and despite our huge growth over five decades, those traditional values are still at the core of everything we do. We offer a friendly, welcoming and inclusive workplace, truly value each and every one of our team, and have a commitment to leaving a lasting legacy for our people and the environment.

As part of that commitment:

- We are a Real Living Wage employer.
- We offer a comprehensive induction and training programme.
- We offset all our carbon emissions via Trees for Life.
- We offer opportunities to be part of our future strategy. Why not join our “green team”?
- Our team take part in fundraising events for our company charity.
- We arrange social and team building events throughout the year.
- All full-time employees added to our benefits and rewards platform.

**Job description**

Looking for a position that will use your customer service and operational skills in a new and exciting environment? Little’s Chauffeur Drive are looking for a Reservations & Operations Executive to join our team to provide a seamless and professional service to our clients in the corporate, events and leisure markets, who trust us to handle their executive transport requirements in Scotland and worldwide.

**The Role**

When you are part of our team, no two days are the same One day you could be at assisting with the management of a large-scale event in Scotland and the next day it could be Paris. All of this is done from our Headquarters in Glasgow.

You will be the first point of contact for all of our clients, passengers, chauffeurs and affiliates worldwide. This is an extremely fast-paced environment; you will be taking reservations, quoting for hires, communicating with our chauffeurs and affiliates, allocating cars and chauffeurs for each hire and generally ensuring the smooth running of the business on a daily basis.

**The Person**

We need someone with a “can do” attitude who takes great pride in providing excellent customer service. You must be highly organised and able to handle working on many different tasks - all at the same time as well as thriving whilst working under pressure. You will have an excellent geographical knowledge of Scotland so you can confidently advise our clients and chauffeurs. You will be fluent in spoken and written English and as we operate globally, a second (or even third) language would make you a great asset to our already multi-lingual team.

Many of our team come from a hospitality or events background, giving them a great understanding of the luxury market, and excellence in customer service our clients expect. Previous experience in the events/hospitality/tourism industry would be a distinct advantage in this position, but what is essential is the right attitude, a desire to learn new skills and the ability to manage your time effectively. Having a sound knowledge of the geography and road network of Scotland is also extremely desirable.

**The hours**

We are a 24-hour business and our reservations team work on a shift basis to cover day time office hours of 8am to 9pm Monday to Friday and one weekend in every four would also need to be covered. Flexibility in working hours is essential during particularly busy times and you may be expected to work longer shifts or additional weekends to cover during large events.

**Apply**

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £10.90 per hour

Work Location: One location


  • Reservations Supervisor/Manager

    Found in: Jooble UK C2 - 1 day ago


    Glasgow, United Kingdom Glasgow Argyle Hotel Full time

    We are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor. The successful candidate will be responsible for leading a team of receptionists, ensuring the smooth operation of the front desk, and providing excellent customer service to our guests. Manage and supervise the daily operations of the hotel reception,...


  • Glasgow, United Kingdom Glasgow Argyle Hotel Full time

    We are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor. The successful candidate will be responsible for leading a team of receptionists, ensuring the smooth operation of the front desk, and providing excellent customer service to our guests. Manage and supervise the daily operations of the hotel reception,...


  • Glasgow, United Kingdom Stewart Travel Ltd Full time

    **GolfKings, **our specialist Golf Tour Operator, is pleased to present a unique job opportunity that has arisen within our team in Ayr as an Operations Assistant. The key features and requirements within the role are detailed below: - Liaising with clients, colleagues and suppliers concerning the administrative and customer service aspects of new and...


  • Glasgow, United Kingdom Edrington Full time

    **Requisition Id**:1478**Location**:Glasgow, Scotland, GB, G1 3DNAbout Edrington Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is...

  • Executive Assistant

    2 days ago


    Glasgow, United Kingdom Thirdsound ICT Full time

    **Title**: Part-time Executive Assistant/Director of Operations **Description**: An administrative partner for Thirdsound ICT, a technology consultancy and software house in Glasgow **Headline**: Wanted: Executive Assistant/Director of Operations - not just another office job. Great growth potential! Are you invigorated by systems and processes? Is it in...

  • Sales Operations Executive

    Found in: Talent UK C2 - 2 weeks ago


    Glasgow, United Kingdom The Stepstone Group Full time

    Job Description The job at a glance Join our team and you’ll be responsible for supporting the growth of our business by delivering on critical sales processes and projects to ensure we build a platform to drive the scalable growth of the business. You will be responsible for addressing day to day operational queries, and actively collaborating...


  • Glasgow, United Kingdom C&M Executive Recruitment Full time

    **Business Travel Consultants - duties** - Offer first class customer service at all times. - Provide a variety of quotations to clients without favouring any particular airline/supplier using Amadeus - Deal with emergency calls and situations for clients as and when they arise. - Work closely with both Ticketing and Finance to ensure reservations/tickets...

  • Marketing Executive

    4 days ago


    Glasgow, United Kingdom Communications and Solutions Partners Group Full time

    Are you a strategic thinker with a passion for driving marketing excellence? We're seeking a dynamic and experienced Marketing Executive to lead our marketing initiatives and contribute to the growth of our brand. **Responsibilities**: - Develop and implement marketing strategies to promote products or services - Create and manage marketing campaigns...


  • Glasgow, United Kingdom C&M Executive Recruitment Full time

    **Business Travel Consultants - Out of hours homebased duties** - Offer first class customer service at all times. - Provide a variety of quotations to clients without favouring any particular airline/supplier using Amadeus - Deal with emergency calls and situations for clients as and when they arise. - Work closely with both Ticketing and Finance to ensure...

  • Programme Executive

    2 days ago


    Glasgow, United Kingdom Entrepreneurial Scotland Full time

    Entrepreneurial Scotland Foundation is an independent charity that exists to equip leaders and their organisations with the mindset, skills, and connectivity to deliver personal and business growth. As a charity, our mission is to transform those who can, in turn, transform Scotland and our entrepreneurial culture. Entrepreneurial people create the jobs,...


  • Glasgow, United Kingdom Aon Corporation Full time

    Posting Description: **Claims Management Executive, Scotland** Are you an accomplished claims professional who is passionate about securing the best possible claims outcomes for your dedicated portfolio of clients ? Are you comfortable in client facing scenarios and able to articulate sometimes complex information and data in an easy to understand way ? If...


  • Glasgow, United Kingdom Aon Full time

    Claims Management Executive, Scotland Are you an accomplished claims professional who is passionate about securing the best possible claims outcomes for your dedicated portfolio of clients ? Are you comfortable in client facing scenarios and able to articulate sometimes complex information and data in an easy to understand way ? If so, then we have superb...

  • Executive Assistant

    12 hours ago


    Glasgow, United Kingdom SCQF Partnership Full time

    **About us** The Scottish Credit and Qualification (SCQF) Partnership is the independent organisation responsible for Scotland’s National Framework for Qualifications. The SCQF brings together assessed learning throughout life whether gained in school, workplace, college, university or online into one system for recognising achievement. We are a Living...

  • Executive Assistant to Chief Audit Executive

    Found in: Talent UK C2 - 7 days ago


    Glasgow, United Kingdom World Vision Full time

    Job Description : Location: Preferably UK or any Central timezone (e.g. Zimbabwe, Zambia, Kenya or similar) where World Vision is registered to operate. This position has two major purposes:  Partner with the Chief Audit Executive (CAE) in the effective and efficient leadership of Global Internal Audit, contributing to smooth running of the department...

  • Claims Management Executive

    Found in: Talent UK C2 - 2 weeks ago


    Glasgow, United Kingdom Aon Full time

    Claims Management Executive , Scotland Are you an accomplished claims professional who is passionate about securing the best possible claims outcomes for your dedicated portfolio of clients ? Are you comfortable in client facing scenarios and able to articulate sometimes complex information and data in an easy to understand way ? If so, then we have...

  • Executive Assistant

    7 days ago


    Glasgow, United Kingdom Allstaff Full time

    Allstaff Profesional Services Division are delighted to be partnering with a Medical Devices company in Glasgow City Centre on their search for an Executive Assistant to the CEO. This is an exciting new role, to make your own and work alongside a dedicated team of technologists and experts in respiratory drug delivery. The Executive Assistant to provide...

  • Executive Head Chef

    Found in: beBee S GB - 2 weeks ago


    Glasgow, United Kingdom Ellis Mack Full time

    Role: Executive Head ChefLocation: GlasgowOperation: Multi-faceted, high profile, high volume, events venue (one of the largest in Europe)Salary: £60k salary +OTE negotiableBenefits: private medical, 8 public holidays,23 annual leave and 1 day off for your birthdayGreat opportunity for an experienced Executive Chef to work in this multi-faceted, high...


  • Glasgow, United Kingdom Communications and Solutions Partners Group Full time

    We are looking for a Client Relationship Executive to join our team! **Responsibilities**: - Serve as the main point of contact for customer inquiries and concerns - Maintain a high level of product knowledge to effectively address customer inquiries - Communicate with customers in person to ensure a positive customer experience - Collaborate with other...


  • Glasgow, United Kingdom Stewart Travel Group Full time

    **GolfKings, **our specialist Golf Tour Operator, is pleased to present a unique job opportunity that has arisen within our team in Ayr or Glasgow as a Customer Services and Administration Assistant. The key features and requirements within the role are detailed below: - Liaising with clients, colleagues and suppliers concerning the administrative and...


  • Glasgow, United Kingdom Allstaff Full time

    Allstaff Professional Services Division are delighted to be partnering with a Medical Devices company in Glasgow City Centre on their search for an Executive Assistant to the CEO. This is an exciting new role, to make your own and work alongside a dedicated team of technologists and experts in respiratory drug delivery. The Executive Assistant to provide...