Workforce Identity

6 months ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

An opportunity has arisen in the Workforce Information Team to support colleagues in the ID badge process and users of the workforce systems which includes Healthroster (an e-Rostering platform), Electronic Staff Record (ESR).

This is a great opportunity to develop your skills in Customer Care, Microsoft products and your system-based knowledge within a large, public-sector organisation.

This includes producing reports from the workforce systems, updating data held in the workforce systems and advising users on system functionality.

The Workforce Information Team is a small, friendly team, that are responsible for the data accuracy, reporting and effective utilisation of Workforce systems within the trust.

Appropriate training will be provided in these workforce systems, which are widely used within many NHS organisations.

Benefits include a minimum of 27 days annual leave, excellent pension scheme, free gym membership, discounts at many high street and online retailers and hospitality venues, and staff wellbeing support.

The Identity and Information Officer is an important role within the Workforce Information Team, providing support to the team and the wider HR Department and colleagues across the Trust with the ID badge process workforce system support.

**Key tasks of the role include**:

- Supporting staff and managers through the workforce ID badge process.
- Providing regular reports from the workforce systems.
- Supporting workforce system users with their access and queries regarding system functions.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

**Job responsibilities**:
**KEY TASKS**:
1. IDENTITY MANAGEMENT

1.1. Act as point of contact for all employees requiring identity checks, ID badges.

1.2. Be responsible for taking photographs of all new employees using the appropriate software and creating Identity card for these employees.

1.3. Maintain an effective booking system for ID Badge appointments.

1.4. Be fully conversant in the Position Based Access Control roles (PBAC) and the procedures for development of new roles as required by the Trust.

1.5. Ensure users are only given access to clinical systems in accordance with their professional registration as identified by their PBAC role and for which they have received the appropriate training.

1.6. Act as main point of contact for managers needing advice on the Unique Identity (UID) management process, including, post implementation of Manager Self Service (MSS) inputting leaver information.

1.7. To replace lost cards, renew expired cards and certificates and revoke access following Trust procedures.

1.8. To record and update cardholder information changes as required. Ensuring the appropriate procedures are followed.

1.9. Manage time effectively to meet challenging deadlines whilst maintaining the day-to-day running of the Identity card processes ensuring accuracy and always protecting access to systems.

1.10. Carry out any additional duties as appropriate and commensurate with the grade of this post following consultation with the post holder.

1.11. Liaise with the Workforce Information Manager to ensure there is always cover for these functions within the Workforce team.

2. WORKFORCE SYSTEMS

2.

2.1. Take an active role in the roll out, use and support of expansion packs within ESR and other workforce systems, Manager Self-Service and Employee Self-Service, Healthroster and e-Recruitment,

2.2. Participate effectively in locally organised user and project groups.

2.3. Maintain appropriate records associated systems with the use of ESR in the Trust and carry out monthly audits of system access

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