Receptionist

6 months ago

Spalding, United Kingdom Glenholme Healthcare Ltd Full time

**Receptionist**

**Location: Glenholme Halmer Court, Spalding, PE11 2EL**

**Working Hours: Tuesdays and Thursdays, 9AM - 3PM**

**Salary: £10.42 per hour plus a wide range of benefits**

Glenholme Healthcare are looking for an enthusiastic and customer focused part time Receptionist for our care home in Spalding. You will be working two days a week, Tuesdays and Thursdays from 9AM - 3PM.

Whether you have worked as Customer Service Representative, Front Desk Representative or Administrative Assistant or just stepping your feet into world of customer relations, we would love to hear from you.

You will be the first point of contact for our visitors. You will play a crucial role in providing excellent customer service and creating a positive impression of our care home.

**Benefits**
- Refer-a-friend scheme: Earn a £250 bonus for each friend you refer to work for us.
- Life Insurance cover of £10,000, Pension scheme
- 29 days holiday, including bank holidays and birthday off,
- Automatic entry into our **Employee Assistance Programme, **offering personal and everyday advice on child support, financial advice, mental health, health, and well-being.
- Free Blue Light Card

**Duties of a Receptionist**
- Give professional, pleasant, and polite impression of the home being the first point of contact for telephone calls and visitors
- Meet and Greet people that visit the home, offer refreshments
- Answer the telephone and direct call to care staff or take messages when required.
- Escort people to the respected floor and introducing them to the senior in charge
- Build and maintain a good rapport with residents and families
- Assist in effective communication and ensure excellent records are kept in line with CQC and company regulations.
- Ensure work station is clean and tidy at all times.
- Assist with service users' contract or admission paperwork.
- Any other duties assigned to you by the manager

**Knowledge and skills**:

- Excellent interpersonal and communication skills.
- Strong customer service orientation.
- Professional and well-groomed appearance.
- Ability to multitask and stay organized in a fast-paced environment.
- Proficiency in using office equipment and computer software (e.g., Microsoft Office Suite)
- Previous Administrative or Reception experience

**About Halmer Court**

**Nestled in the heart of the historic market town of Spalding, Halmer Court care home is a lovingly designed residence that offers a spacious and luxurious environment that is highly suited to the needs of older people with care needs looking to achieve a relaxing lifestyle and retirement. The home has 61 single rooms, all with ensuite facilities.**

**Job Code: GHHAL2

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