HR Administrator

2 weeks ago


East London, United Kingdom Queen Mary University of London Full time

_The individual will be required to work from Dept W two days a week and the remaining three days will be work from home_

The HR Administrator delivers an outstanding administrative HR service to clients across the university. This includes responding to operational queries from job applicants and employees, undertaking a range of standardised processes, and ensuring HR records, systems and databases are kept up-to-date and accurate at all times.

The role holder will operate with a supportive and proactive approach while providing appropriate and timely advice and guidance to managers in effectively dealing with their day to day recruitment and operation’s needs.

1. Undertakes a wide range of administrative processes in line with standard procedures. These include, but are not limited to:
a. Recruitment administration:
i. Advertising

ii. Offer letters

iii. Contracts

iv. Verification and induction of new starters

v. System queries

ii. Liaison with UK Visas and Immigration Service

c. Contract management

i. Extensions

ii. Variations

iii. Probation

iv. Terminations

d. Pay and benefits

i. Allowances

ii. Honorary payments

iii. Maternity, Paternity, & Shared Parental Leave entitlements

iv. Salary sacrifices

v. Childcare & nursery schemes

e. Queen Mary University of London annual reviews administration

i. Academic Promotion

ii. Staff Bonus Scheme

iii. Professorial Review

f. Ad hoc issues such as

i. Jury service arrangements

ii. Mortgage references

2. Maintains accurate and up-to-date staff records both on paper and electronically, liaising with the payroll and pensions teams as required;
4. Develops and maintains relationships with contacts in any designated departments / institutes;
5. Provides brief summaries of Queen Mary University of London people policies in response to queries;
6. Undertakes ad hoc administrative duties e.g. organising meetings, setting up panels as requested;
7. Actively contributes to small projects;
8. Contributes to the modernisation of HR processes and demonstrates a commitment to continuous improvement;
9. Maintains and develops HR expertise, cascading and sharing knowledge and best practice.

Educated to A Level standard or equivalent experience

GCSE or equivalent in English Language & Maths

Competence in use of IT at GCSE level or equivalent

NVQ Level 2 in Customer Service or equivalent demonstrated experience

**Experience/Knowledge**

Significant general administrative experience working in an HR department

Experience of direct interaction with clients in a demanding environment, providing customer service provision as first line

Good IT skills, including competence in, and experience of using, standard Microsoft software packages (Outlook, Word, Excel) and HR software

Experience working in an Higher Education or NHS environment

Experience using an online recruitment system

Broad awareness of activities of an HR team

Experience in the administration of Disclosure and Barring Service (DBS) checks

Knowledge of UKVI Points Based System and Immigration Regulations

**Skills/Abilities**

Good IT skills, including competence in, and experience of using, standard Microsoft software packages (Outlook, Word, Excel) and HR software

Excellent accuracy and attention to detail

Good oral and written communication skills

Strong quality and service focus

Highly organised with the ability to plan and monitor workload, balance conflicting priorities and meet deadlines without compromising accuracy

Strong team player

Ability to undertake guided research and collate information

**Job Types**: Full-time, Temporary contract

**Salary**: £16.24 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have significant general administrative experience working in an HR department?


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