Housing Support Officer
3 days ago
**HOUSING SUPPORT OFFICER - Housing Association**
£9.00 per hour - £9.50 per hour
**_Competitive Salary based on Experience_**
**ACROSS MANCHESTER AREA - HIRING NOW**
**Second Chance Housing**
We are a housing association with satellite accommodations around Manchester and Middleton. We have been running for the last 10 years to support and help service users find a place to live and begin their rehabilitated life with our person
- centred approach.
As a **Housing Support Worker** you'll manage housing and related services on behalf of our housing association, Second Chance Housing.
As a Housing Support Worker, you will be **required to drive **from property to property across Manchester in order to meet Service Users and carry out 1-1 face to face meetings.
Your role will involve keeping in regular contact with Service Users, looking after rental income.
**Responsibilities and Duties**
As a **Housing Support Worker**, you'll need to:
- Conduct Telephone/ Face to Face Support Sessions
- Signpost Service Users to gain the required help and/or support
- To manage nuisance, collect information and refer cases to senior management
- To encourage and support Service Users by attending regular meetings as required
- To implement housing legislation
- To maintain records and writing reports
- To investigate and respond to client complaints
- Provide support when required over the phone
**FULL TIME - Monday to Friday - **09 00 - 17 00**
**Job Types**: Full-time, Permanent
**Salary**: £17,550.00-£18,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Support: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
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