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Customer Service Apprenticeship Level 2 Location

4 months ago

Bideford, United Kingdom Skern Training Full time

Opportunity information

Duration 12 months
Advert closing date 07/01/2024

Description

Looking to start or advance your customer service skill and gain a great bullet point on your CV which can lead to many varied roles within this service?

An outstanding telephone manner

Be well presented, confident and approachable

Ability to problem solve

Data entry

Communication, organisation and interpersonal skills

Word processing skills

Good attention to detail

Provide information to callers

Greet persons entering service

Deal with queries from the public

General administrative and clerical support

Tidy and maintain your work area assist with activities held in the service

Using internal systems

Maintaining a friendly and professional atmosphere

Be able to handle pressure and multi task

Ad hoc duties

Meet and greet

Entry requirements

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Training to be provided

Customer service practitioner Level 2

Delivery method TBC

Functional Skills level 2 English and maths, if required

Things to consider

Customer facing can be a very rewarding and challenging role but a very pinnacle role in many environments.

Skills required

Array

Future prospects

Looking for a position within customer service? This level 2 apprenticeship will give you the skills and knowledge to start and advance your career within a whole host of customer facing roles.

Hours per week 30
Working week To Be Confirmed
Apprenticeship standard Customer service practitioner (Level 2)

Bideford, Devon, England, EX39 1NG