Trilingual Customer Service
3 days ago
Fluent German, Italian speaking, European language, Customer Service, Sunbury On Thames, RMA, Manufacturing.
**Your new company**
A great opportunity for a German, English and Italian Speaking Customer Service and RMA Specialist has open in Sunbury On Thames working for an technology solutions business.
**Your new role**You will manage the Customer Service database ensuring that a 24-hour response is achieved. You will Handle Live Chats requests and provide support to customers contacting us via our Social Media platforms in a timely and efficient manner. You will provideregular and timely updates to customers about their pending cases while checking the status of the delivery. You will also provide first level technical support. You will deal with special product requests from Technical Support and cooperate with Warehouse,UK and Worldwide Planning to arrange the correct product specifications.
**What you'll get in return**£26,300 per annum. You will work 38.5 hours per week (Mon-Thurs 8am-5pm with 1 hour lunch break and Friday 8am-3pm with 30 minutes lunch). This is a hybrid role working at least 2 days in the office per week, every Tuesday is worked in office. Free parking.Reimbursed travel fees - 75% of the monthly ticket or £120 per month for travel. Free tea/coffee and subsidised vending - subsidised lunches (50%), currently three times per week. Training and development provided.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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