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Receptionist

4 months ago

Hinckley, United Kingdom Leonardo Hotels Full time

**Job Ref**:JI23461

**Branch**:Leonardo Hotel and Conference Venue Hinckley Island

**Location**:Leonardo Hotel and Conference Venue Hinckley Island

**Salary/Benefits**:Competitive Salary + Fantastic Benefits

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:7-3.30pm or 2.30pm-11pm mixed shifts over 7 days

**Hours per week**:40

**Posted date**:11/06/2024

**Closing date**:11/07/2024

Be Yourself - Be a Bold Team Player - Be Leonardo

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel

**If you’re our ideal Receptionist, you will**:

- Be yourself
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
- As hotels are a 24hr business the role is shift work. These consist of a mix of 7am - 3.30 pm shift and 2.30pm - 11pm. The shifts are split over seven days and include bank holidays and weekends.

**Why come join us?**

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality

**Our Story**

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us

**Some of the perks our colleagues enjoy include**:

- Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression

**About Leonardo Hotel and Conference Venue Hinckley Island**:
Off the M69, this modern hotel is 6.9 miles from Nuneaton and 9.8 miles from Bosworth Battlefield Heritage Centre. The stylish rooms have contemporary furnishings and decor, and come with free Wi-Fi and TVs, while suites add separate lounge areas. 24-hour room service is available. Breakfast is provided (surcharge), and there are multiple other dining options including a sports bar, a bistro with an outdoor terrace, and a conservatory restaurant serving a modern European menu. Other amenities include 5 function rooms, a pool, a sauna and a gym, along with free parking.

**About Leonardo Hotels**:
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality
- it is all about how you interact with others and how you can demonstrate our values**:Consistent, Friendly, Genuine, Positive and Willing.**

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variet