Returns Assistant

7 months ago


North Shields, United Kingdom DRESSMEZEE Full time

**The Role**

As a Returns Assistant daily duties may include:
Inspecting returned items to ensure they are in a resalable condition and able to be restocked.

Issue refunds to customers/Issuing store credit to customers.

Put returned goods back into correct locations in our warehouse.

Liaise with customer service regarding any issues identified whilst carrying out returns.

General housekeeping of area and warehouse.

Additional admin or dual role Picker and Packer to meet requirements of business.
- Picking and packing of customers’ orders.
- Processing customer orders for shipping through our integrated shipping platforms.

**Skills required**:

- Retail or stockroom experience.
- **Attention to detail** - all items have to be thoroughly checked to ensure that correct items are sent out to customers also damaged/worn goods are not placed back into our warehouse
- Experience within returns would be desirable
- Experience within fashion would be desirable.
- Sense of responsibility.
- Eager to learn and improve skills.
- Quick learner.
- Good attention to detail.
- Team player.

**Benefits**:

- Staff discount.
- On-site parking.
- 28 days holiday including bank holidays. (Office closed on Christmas Eve and Christmas Day and New Years Day).
- No weekend shifts 35 Hours per week, 8.30am-4.00pm weekday finish, 30 mins Lunch.
- 4 min drive to Silverlink retail park.
- Medical Insurance once Probation Period completed.

Work Remotely
- No

**Salary**: £10.50 per hour

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
- Private medical insurance
- Profit sharing

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Retail: 1 year (preferred)
- Warehouse: 1 year (preferred)
- Stockroom: 1 year (preferred)

Work Location: In person


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