Patient Flow Coordinator
2 weeks ago
Are you looking for a role with varied responsibilities, where no 2 days are the same? IfYES, then this may be the role for you
We are looking for an enthusiastic individual to join our team as a Band 3 Patient Flow Coordinator in our Emergency Department.
You must be a self-motivated individual with proven communication skills and the ability to work with initiative. You will be calm under pressure as this is a very busy and at times demanding environment with a willingness to undertake and learn new tasks.
You must also have strong inter-personal skills and strong organisational skills will be essential as you will be dealing with doctors, other health care professionals, and acutely unwell patients. Broad experience of Trust IT systems and experience in an Acute setting is also desirable.
You will support the Emergency Department to ensure accurate, timely data input and flow support, in line with the trust values, to prevent unnecessary delays and improve patient experience. This is a patient facing role and you will spend the majority of your time liaising with patients, families and with members of your team.
The patient flow coordinator will escalate potential delays in a timely manner working closely with doctors, nurses and support staff. In addition, you will help to prevent delays as much as possible by following up outstanding requests to the relevant individuals.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
- Ability to work as part of a team liaising with inter-disciplinary team members regarding flow support and timely and accurate data input.
- Ensure completion and delivery of relevant documentation to assist with the discharge process/ flow support.
- Communication with patients, relatives and other staff members concerning issues related to patients stay. Ability to deal with communication issues.
- Liaise with other agencies/patient/relatives in order to provide effective communications to assist with timely discharge of patients.
- Completion of relevant patient documentation in order for an effective discharge process/ onward flow out of ED.
- Ensure that the social circumstances / discharge arrangements of each patient have been assessed and documented within 24 hours of patient being admitted to the ward environment.
- Monitor the progress of referrals/assessments that are required to assist with the discharge process, either to the wards to or home. For example, scans, specialist reviews, test results etc.
- Follow up any outstanding requests that are causing a delay.
- Support ED team by facilitating the process of requesting TTO’s / Transport/ Discharge Summary to assist with a timely discharge and avoidance of any delays.
- Ensure that any grab packs and paper documents relating to the admission and discharge process are replenished for use by ED team.
- Ensure that all relevant paperwork is completed by the appropriate persons to ensure an efficient and timely discharge.
- Support chasing results for tests where this could delay achieving discharge.
- May, on occasion be required to prepare bed spaces in order for the admission of patients to support the ED team
- May on occasion be required to support transfer of patient to other ED area, ward or discharge lounge
- Operating telephone and computers.
- Walking through the department at intervals updating patient locations and to obtain accurate capacity picture for new admissions
- Maintain accurate record keeping regarding the discharge process for each patient.
- Provide all patients with a leaflet explaining the discharge process as per hospital policy.
- Liaise directly with patients and their carers regarding the discharge process.
- To ensure that relevant policy and pathways are adhered to at all times.
- Support delivery of organisational objectives, achieving quality outcomes and patient centred care
- Highlight any issues to the appropriate Senior Manager that may affect the discharge process, for example a lack of senior doctors, therapy services and delays in test results/referrals.
- Participate
-
Patient Coordinator/receptionist
4 days ago
Preston, United Kingdom Smart Dental Care Full timeSmart Dental Care is looking for talented and caring **Patient Coordinator/Receptionist **to join our fabulous team in **Smile Dental Clinic**, and help us deliver amazing dental care to our thousands of patients on a** full time basis**. **Smile Dental Clinic** is a wonderful practice located in the heart of **Preston,** with 2 surgeries and a dedicated a...
-
Band 6- Out of Area Flow Practitioner in Preston Wynne)
Found in: beBee S GB - 3 weeks ago
Preston Wynne, Herefordshire, England, United Kingdom Benton Robertson Full timeJob Title: Out of Area Flow Practitioner Location: Out of Area Flow Team Start Date: ASAP Duration: 3-6 Months Contract Hours: Monday to Friday, 30 hours per week Salary: Band 6 Job Description: The Out of Area Flow Practitioner position is a pivotal role within the Out of Area Flow...
-
Patient Navigator
2 days ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeHow do you think it would feel to be an important part of patient care? You could be the compassionate person our patients need to help and assists them on their personal journey. We are looking for a Patient Navigator to join the Urology Department at Lancashire Teaching Hospitals. This is an exciting opportunity to undertake a recently created role and to...
-
Macmillan Cancer Information and Support
6 days ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe are looking for a dynamic, forward thinking and organised individual to support the team in the development and expansion of the establishedMacmillan Cancer Information and Support Service and theClinical Research Facultyat the Cancer Centre. This is an exciting opportunity to be involved to improve the quality and accessibility of information and...
-
Pathway Coordinator
Found in: Talent UK C2 - 2 weeks ago
Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeJob summary Exciting Opportunity in Children and Young People's Mental Health Join our new and growing team at LSCFT transforming children and young people's mental health. We are seeking 3 Pathway Coordinators to pioneer a role in our team. This role is integral to our commitment to delivering high-quality, efficient, and effective care to our...
-
Cancer Mdt Coordinator
6 days ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe are looking for an enthusiastic, highly motivated and forward thinking individual to undertake the role of Multi-Disciplinary Team (MDT) Coordinator working as part of the Corporate Cancer team at Lancashire Teaching Hospital NHS Foundation Trust. The post holder will be an integral part of the MDT team, preparing all documentation for all cancer patients...
-
Implant Instrument Coordinator
5 days ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you an enthusiastic individual ready to make a meaningful impact? Lancashire Teaching Hospitals Foundation Trust invites you to be a part of our esteemed theatre team as the Implant Instrument Coordinator. Your role is pivotal to the success of trauma and elective orthopaedic surgeries, ensuring the availability of the right instruments for safe and...
-
Complex Spine MDT Coordinator
Found in: Talent UK C2 - 2 weeks ago
Preston, United Kingdom Lancashire Teaching Hospitals Full timeJob overview We are looking for an enthusiastic, highly motivated and forward thinking individual to undertake the role of Spinal Multi-Disciplinary Team (MDT) Coordinator working as part of the Corporate Cancer team at Lancashire Teaching Hospital NHS Foundation Trust. The post holder will be an integral part of the Orthopaedic Spinal team, preparing...
-
Business Support Admin for Transport Bed
4 days ago
Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeThe post holder will provide a comprehensive business administration and leadership function across a newly formed Transport Team within the Bed Management and Patient Flow Service
-
Dental Receptionist- Part Time
2 days ago
Preston, United Kingdom Smart Dental Care Full timeSmart Dental Care is looking for talented and caring **Patient Coordinator/Receptionist **to join our fabulous team in **Smile Dental Clinic**, and help us deliver amazing dental care to our thousands of patients on a** **Part-time basis of 32 hours per week. **Smile Dental Clinic** is a wonderful practice located in the heart of **Preston,** with 2...
-
Part Time Receptionist
1 day ago
Preston, United Kingdom Briarwood Medical Centre Full timeAct as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost them to the wider healthcare system. Answer the telephone to patients and other callers. Greet, assist and direct patients and visitors to the Practice. Co-ordinate the flow of communication between clinicians...
-
Anaesthetic Staffing Rota Coordinator
3 days ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWould you like to be part of the exciting Theatres and Anaesthetics team? We are looking for a dynamic, adaptable and forward-thinking individual to join the team and assist with the management of the theatre lists and anaesthetist rotas. Anaesthetists are an essential part of a Theatre multi-disciplinary team, most patients undergoing some sort of surgery...
-
Anaesthetic Staffing Rota Coordinator
8 hours ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWould you like to be part of the exciting Theatres and Anaesthetics team? We are looking for a dynamic, adaptable and forward-thinking individual to join the team and assist with the management of the theatre lists and anaesthetist rotas. Anaesthetists are an essential part of a Theatre multi-disciplinary team, most patients undergoing some sort of surgery...
-
Business Support Admin for Transport
2 days ago
Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeThe post holder will provide comprehensive administrative support to the Transport team within the Bed Management and Patient Flow Service. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages...
-
Speech and Language Therapists Band 7
7 days ago
Preston, United Kingdom Axis Full timeTo provide an independent, highly specialist level of swallow and communication assessment and rehabilitation to patients on the Respiratory Support Unit (RSU) and who transfer to wards (Renal, Respiratory, Cardiac, Vascular RRCV)) with complex swallowing and communication problems including patients requiring tracheostomy, Non-Invasive Ventilation (NIV) and...
-
Quality Assurance Lead
Found in: Talent UK C2 - 2 weeks ago
Preston, United Kingdom Lancashire Teaching Hospitals Full timeJob overview We want all our young patients and their families to have a positive experience whilst at our Trust and are looking for some very special staff to join our team. Superpowers include ability to prioritise, resilience, communication, working as part of a team and independently, time management skills, a willingness to develop and also the...
-
Advanced Clinical Practitioner
3 days ago
Preston, United Kingdom North Preston Medical Practice Full timeMonitor patient progress and make necessary adjustments to treatment plans - Educate patients and their families on disease management, prevention strategies, and healthy lifestyle choices - Collaborate with other healthcare professionals to ensure coordinated and efficient care delivery - Maintain accurate and up-to-date medical records
-
Receptionist/ Customer Care Coordinator
2 weeks ago
Preston, United Kingdom Oaklands Dental Surgery Full timeNo Dental knowledge required. - Good communication skills - Good IT skills - Good organisational skills with attention to detail - Have a friendly, caring and kind nature - Be eager to learn - Work well in a team Receptionist role and responsibilities - Meeting and greeting patients, providing a great first impression - Booking and amending appointments,...
-
Quality and Performance Support Officer
3 days ago
Preston, United Kingdom NHS Lancashire and South Cumbria Integrated Care Board Full timeA highly motivated and enthusiastic individual is required to provide and coordinate administrative and secretarial To support the team in the establishment and development of processes to effectively support the Quality and Performance Team. - Manage the data inputted onto the patient information database, working in conjunction with administrative and...
-
Band 3 - Appointment Administrator
3 weeks ago
Preston, United Kingdom Adecco UK Full timeMy Fulwood based National Health Providing client is looking to recruit two patient appointment administrators to assist their busy team. The purpose of the role will be to enter patient referrals, arrange new and review outpatient appointments, and to register patient attendances adhering to agreed procedures. This is a Band 3 role. Hours Monday - Friday,...