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Compliance Assistant

5 months ago

Cardiff, United Kingdom Redkite Solicitors Full time

**Compliance Assistant**
Location: Any of our 16 Offices

Start Date: ASAP

Permanent

Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our communities since 1898 and we are here for our clients every step of the way. We are a forward-looking, ever-expanding firm and are proud to be an employer of choice for our staff members.

Based from your local Redkite office, a new opportunity has arisen for a Compliance
Assistant to join the office on a full-time, permanent basis. The working pattern affiliated with the role will comprise of 35 hours per week, Monday - Friday, 09:00-17:00.

Key duties:

- Undertaking compliance and service delivery elements of file reviews.
- Reviewing and following up with fee earners for completion of the legal element of file reviews.
- Keeping file review master file up to date for reporting purposes.
- Reviewing and following up with fee earners for completion of Matter Risk Assessments.
- Reviewing and following up with staff to ensure mandatory compliance training is completed.
- Working as a team to handle client complaints, including acknowledging complaints and liaising with fee earners to produce a suitable response.

Person Specification:

- Strong IT skills, with ability to use data management systems and the full Microsoft Office Suite;
- High attention to detail, with good communication skills and client care;
- Able to work to deadlines & prioritise workload accordingly;
- Team-player with a willingness to learn from (and provide support to) others;
- Willingness to travel on occasion

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Gym membership
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Cardiff