Quality and Compliance Executive

5 months ago

Cardiff, United Kingdom Hugh James Full time

We have an opportunity for a Quality and Compliance Executive to join the firm. The Quality and Risk team are based in our award winning Cardiff office and manage the quality, risk and compliance functions within the firm.

Reporting directly to the Head of Compliance and Quality, duties will include:

- Collaborating with the Quality and Risk Team to ensure that the business, its employees and activities comply with all relevant regulations and standards
- Assisting with the ongoing improvement of the firm’s Quality Management System to internal and external requirements and standards (including ISO9001, Lexcel, SRA Standards and Regulations and GDPR)
- Working closely with the Head of Compliance and Quality and assisting with firm projects to drive continual improvement and to reduce waste and increase the efficiency of the firm’s processes
- Establishing new processes within the firm to drive continual improvement, to attain new accreditations, to comply with new or changing regulations and to respond to advancements in technology or changes in the industry as required by the firm
- Working closely with key personnel and the audit team to ensure that the firm’s policies and procedures continue to be effective and reviewing processes and procedures where the need for change or improvement is identified
- Investigating and reporting to the Head of Compliance and Quality on breaches and non-compliance issues, where appropriate making recommendations to reduce future risk of recurrence, to identify potential preventative action and opportunities to improve processes
- Dealing with Quality and Compliance queries
- Assisting with the analysis and review of Quality and Compliance data and making suggestions to drive change and improvement
- Contributing to departmental management information reports
- Providing Quality, Compliance and Risk information to assist with the preparation of tenders and client due diligence questionnaires
- Assisting with the Due Diligence reviews of suppliers
- Drafting firm wide communications and assisting with the education and training of staff regarding Quality and Compliance issues and initiatives

Strong organisation, IT and time management skills are required along with the ability to deliver high quality work, during busy times.

Excellent written and verbal communication skills are required as well as the ability to build strong relationships with key personnel around the firm.

An understanding of the legal environment and the SRA Standards and Regulations will be a distinct advantage, along with working knowledge of GDPR and Money Laundering Regulations.

**Life at Hugh James**

***

Although our workforce has grown to more than 700, we have retained and nurtured a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. It is those qualities that have helped us grow the business to where we stand today.

Key to our growth strategy to date has been the recruitment and development of great people. This will remain the case as we look forward to the years ahead. Life at Hugh James is vibrant and full of opportunities.

Our culture is friendly and collegiate, but we maintain the professional atmosphere you would expect from a modern, leading law firm. All our staff have access to industry-leading training and mentoring to ensure they reach their potential.

Some of our benefits on offer include:
25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Employee recruitment incentive scheme

Travel season ticket loan (London only)

Hugh James is an equal opportunities and disability confident committed employer.

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