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Legal Co-ordinator

3 months ago

Chorley, United Kingdom Murville Consultancy Full time

My client is a market leading organisation in the Lettings sector. due to their ongoing success and growth they have an opportunity for a Legal Co-ordinator to join their team.

Administer the Rent Protection and Legal Expenses Insurance Policy i.e. to manage the claims process, oversee Litigation and Enforcement Procedures (under the Section 8 & Section 21 notice) for all **insured** and **non-insured Landlords**.

Advice Landlords on Legal matters and help them mitigate their losses; give them various options on proceedings. Helps protect the insurance fund, and as a result increases Profit Share and retains Landlords for continued business.

Ensure clear communication between stakeholders in order to recuperate possession of the property. Recover rent & legal claims which have been paid from the RP Insurance policy by enforcing the CCJ’s/debts against tenants & guarantors in a timely fashion.

**Main Accountabilities**
- Administer the RP policy claims inception process i.e. activate, register, investigate, process and settle claims in accordance with policy terms and conditions.
- Deal with queries and concerns in regards to the policy and the way it’s designed to operate.
- Responsible for issuing Legal proceedings for possession of the property against tenants who are in breach of their contractual obligations i.e.
- Serve Notices (i.e. Section 8, NTQ, Section 21etc )
- Enter pre-legal protocol and influence landlords and tenants to mediate as per government guidance set out
- Prepare files and issue proceedings
- Monitoring payments throughout ongoing legal processes
- Liaising with various departments & Third parties concerned
- Ensuring that all landlords who have Insurance are kept up to date with any ongoing legal proceedings
- Prompting and updating non-insured landlords of potential legal action that can be taken against their tenants
- Instructing and liaising with solicitors in order to organise and monitor court hearings under both Section 8 notices and Section 21 notices
- Compile Facts from parties involved and prepare files for potential mediation / hearing
- Keeping landlords and tenants up to date through legal processes
- Extensive telephone liaison with landlords and tenants on a daily basis, providing professional advice and customer service at all times
- Occasionally attending Court for an on behalf of Landlords to obtain possession of their property.
- Individuals will need to take a sensible and pragmatic approach to this role remembering at all times that there is a legally binding tenancy agreement in place which requires the Tenant to pay rent in full and on time.
- Individuals will need to have the ability to negotiate with tenants, guarantors and Landlords to set payment plans for arrears or redirect tenant to seek independent help and legal advice.

**Knowledge and Expertise **(including specialist and/or technical skills)

Essential:

- **IT Skills required, Microsoft packages including Word and Excel**

**Desirable**:

- Insurance / Lettings Knowledge / Housing Legislation

**Problem Solving**

Has to have the ability and skills to negotiate, communicate and influence challenging situations.

**Experience, qualifications and other requirements specific to the role**

Essential:

- Experience within lettings/estate agency is a prerequisite.
- An individual who is results driven, customer focused and has the willingness to work and has a comprehensive knowledge of the lettings industry.
- n/a

**This is a great opportunity to join a progressive company who offer career and personal development in a supportive and positive working environment. Basic salary £23 000 plus bonus of up to £2500**

**Salary**: £23,000.00-£25,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Lettings: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: dmm/998
Expected start date: 06/05/2024