Digital Application Owner

3 weeks ago

London, United Kingdom JPMorgan Chase Bank, N.A. Full time

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to trying new things. Above all, it's about working with people who are passionate about building the bank of the future.

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the center. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused engineers, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.

Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.

**Digital Application Owner - Chase**

JPMorgan Chase has undertaken a digital transformation strategy, and is investing in innovative ways to attract customers, deepen customer engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We strive to transform customer experiences; simplify the ways we do business and tirelessly drive toward product excellence. Our team is at the heart of driving this transformation, focused on developing innovative offerings that put the customer at the center.

Culture is as important to us and we are looking for intellectually curious and honest, passionate, hungry individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.

Our organization is looking to expand our businesses into different markets, and we are creating a new organization to address this. As such, we are looking for commercially focused, customer-oriented and technically competent individuals, used to working in an agile environment who want to be a part of building something from the ground up with us.

We are seeking to extend our team with a person responsible for technology governance working across our Technology functions: cloud architecture, toolchain, cyber security, marketing technology, production and release management and site reliability teams.

**Job description**

You will be part of the Project Management and Execution (PME) team, with the following responsibilities:

- Source context and information from the Technology Teams and software vendors to execute the software onboarding process.
- Partner with our product and operations teams to ensure technology governance meets the needs of the business.
- Engage with senior stakeholders across the firm to agree priority and resolve issues, risks and areas of contention.
- Collaborate with Technology Owners and Internal Governance to identify areas of software onboarding risk, share pertinent information and problem solve.

**Essential Skills**:

- Familiarity with Cloud Architecture, implementation of digital products, SaaS and DevOps.
- Experience of working within a structured project management framework.
- Clear communications skills, both written and verbal.
- Strong interpersonal and influencing skills - ability to manage senior stakeholders whilst dealing with competing priorities.
- Highly organized, proactive and detail-oriented.
- Proficient user of Atlassian products (JIRA and Confluence) as well as Microsoft packages.
- Possess a can-do, problem solving attitude.
- Prior experience of Application ownership and tools e.g. ServiceNow, is preferable.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasona

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