Digital Product Owner
2 months ago
Digital Product Owner (BT Business - IoT)
**Job Req ID**:20233**Posting Date**:26 Jul 2023**Function**:Product & Propositions**Location**:1 Braham Street, London, United Kingdom**Salary**:Competitive with great BT benefits**Why BT Digital?**
Our Digital unit is responsible for leading BT’s digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.
BT’s future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.
- Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.
- When we say you’re welcome here at BT, in line with our manifesto of being sustainable, responsible and inclusive we really mean it. We want our teams to fully represent the communities and customers we serve. We’re open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and let’s see what we can do.
**Why this job matters**
As a Digital Product Owner, you will manage teams in coordinating product development programs across BT Group, managing the implementation and impact of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines.
- This role will lead on productising and developing our IoT solution platform which today services a number of customers both internal and external to BT.
**What you’ll be doing**
- Managing the implementation of product management vision and strategy
- Managing and leading teams across a range of product management activities including UX (user experience), product management, segmentation and research
- Managing the prioritisation and development of the set product's roadmap to deliver value to customers and the business
- Managing the scope of product launches to deliver key capabilities on time and on budget
- Identifying new products or enhancements to existing products by understanding and analysing user needs, BT Group's current product suite and business requirements of internal functions like sales and delivery
- Facilitating partnerships with analytics and engineering teams, and interfacing with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfil the product backlog using Scrum/ Agile methodologies
- Coordinating teams in the analysis of customer behaviour, developing metrics and cultivating novel techniques to help customers
- Driving the development of comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations
- Ensuring product compliance and awareness with local regulations and inputs where appropriate
- Championing, continuously developing and sharing with team knowledge on emerging trends and changes in product management
- Coaching talent and managing others, to develop capabilities and ensure performance through upskilling, development and recruitment
- Implementin ways to improve working processes within the area of product management.
**You'll need the following experience**
- Creating client-facing digital solutions - thorough experience of designing, developing, optimising, and maintaining client facing digital solutions within B2B marketing and sales environments
- Experience of leading large teams in a complex corporate environment
- Experience executing digital strategy and pushing digital maturity across the organisation
**The skills you’ll need**
- Backlog Prioritisation
User Story Definition
Product Discovery & Experimentation
Partner Selection
Product Lifecycle
Objectives and Key Results (OKR) Definition & Tracking
User Research & Customer Need Identification
Product Strategy
User Experience Design
Stakeholder Management
Product Roadmapping
Platform/ Technology Architecture & Feasibility
Data Analysis
Agile Methodologies
Project/Programme Management
**What you'll get in return**
- Hybrid working, 3 days per week in the office (either Bristol or London)
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Direct share scheme
- Option to join the Healthcare Cash Plan or other benefits suc
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