Receptionist/administrator
4 months ago
**TutorBox in Alperton (North West London) is looking for a Receptionist with strong customer service, enjoys dealing with adults **_**and**_ **children, has a meticulous eye for detail and enjoys keeping things organised.**
As our Receptionist, you would be the heartbeat of our Alperton centre; from tutors to parents, you’ll be everyone’s go-to person and responsible for keeping things working optimally.
Think of your day split in two: during the day you’ll be admin-focused — arranging classes, coordinating with tutors and handling parent queries. By the evening when lessons start, you’ll turn on your charm to welcome in students, parents and tutors for their classes; your opportunity to mingle and make everyone feel welcome.
Here’s a breakdown of what’s involved:
Customer service & Account management
- Stationed at the front desk, you will be the face of the business and welcome in all parents, students and tutors on a daily basis. The ideal person will be outgoing, presentable and a people person.
- Handle any customer concerns in a professional manner and escalate to the Centre Manager if/when required.
- Register new students and assign them to group classes or individual tutors, according to our availability.
- Build strong relationships with our customers through attentive and caring service.
Operations
- Key-holder: you will be responsible for the opening and closing of the tuition centre.
- Quality management: ensure that tutors are delivering lessons to the very highest standards and that students are being well behaved.
- Lesson preparation: the Assistant Manager ensures tutors have the tools/resources they need to deliver fantastic lessons. This includes printing all teaching materials and leaving them ready for the tutoring team on a daily basis.
- Reporting: weekly catch-ups to discuss centre performance, concerns and areas of improvement.
HR
- Managing the team: The Assistant Manager is integral in carefully selecting a suitable tutor for group classes, as well as any one-to-one sessions with students. Think of it as match-making
- Arranging cover tutors: you will occasionally need to arrange appropriate cover for tutors during absences for holidays & sickness.
Finance
- Send customers their new invoices in order to make payments on time
- Follow-up with customers if they are running late with their payments
As part of your training to become a Centre Manager yourself, you will eventually be exposed to:
Sales
- Equipped with the knowledge of our services, you will inform new & existing customers about how we can better help their children with our range of tutoring options.
- You will assist (and ultimately take the lead on) sales consultations, where you’ll take the time to learn about customer concerns and find the appropriate tutoring service for them.
- Find up-selling opportunities with existing customers.
Curriculum
- Ensure that all learning resources are of a high standard at all times.
- Gain an understanding of the educational needs of children from Year 1 to 13, better preparing you to consult parents.
- As a Centre Manager, you would be involved in developing and improving the curriculum we teach the children.
- Keep up to date with any changes that can affect our **students, liaise with higher management and implement solutions.**
Marketing
- Learn how to attract new students to our centre.
- Work with higher management to build and execute on marketing strategies that will help the company grow.
—
**Benefits**:
- Fast-track to becoming Store Manager within 2 years (earning upto 30k) - you meet your targets and we will deliver ours
- Appraisal after 6 months based on performance and yearly thereafter
- Ongoing training & mentorship from higher management
- Develop your skills across several business functions
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Gym membership
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Application question(s):
- Able to work weekday evenings and weekends?
**Experience**:
- Retail Shop Managers: 1 year (preferred)
- working within a educational setting: 1 year (preferred)
Work Location: In person
Reference ID: TEALP/ACM
-
Receptionist/administrator
4 months ago
Wembley, United Kingdom We Staff Full time**Job title: Receptionist/Administrator (permanent, full-time)** **Location: North West London** **Salary: £25,000 - £27,000 per annum** **Hours: Monday - Friday 9:00am - 6:00pm + 1-hour lunch break** Our client is a leader in nutritional healthcare products. Join them in North West London, where you'll experience a dynamic and supportive work...
-
Receptionist/administrator
5 months ago
Wembley, United Kingdom East Lane Primary School Full time**Applications will be considered upon receipt.** **We are looking for someone who is seeking a long term position. This post is based at our Secondary School.** **Job description** **Receptionist Duties**: Greet students, parents, and visitors with a friendly and professional demeanor. Maintain a clean and organized reception area, ensuring a welcoming...
-
Receptionist
5 months ago
Wembley, United Kingdom Perfect Placement Automotive Recruitment Full time**Receptionist Vacancy - Wembley!** - ** Between £28,000 - £30,000 Salary**: - ** Monday To Friday 8am - 6pm / Alternate Saturdays On Rota 1 In 2**: - ** Alloy Wheel Refurbishment Specialist Bodyshop Environment**: - ** Previous Receptionist Background Required** Our Client, a well-established Alloy Wheel Refurbishment Specialist Bodyshop is seeking an...
-
Receptionist
5 months ago
Wembley, United Kingdom Connectment Full time**Receptionist - North West London - £23,000 - £27,000** We're working with one of the UK's no 1 health and wellbeing companies who're looking for a receptionist / administrator to join their FOH team! **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to appropriate individuals -...
-
Receptionist
5 months ago
Wembley, United Kingdom Connectment Full time**Receptionist - North West London - £23,000 - £27,000** We're working with one of the UK's no 1 health and wellbeing companies who're looking for a receptionist / administrator to join their FOH team! **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to appropriate individuals -...
-
Dental Receptionist
5 months ago
Wembley, United Kingdom Cape House Dental Practice Full time**Dental Receptionist** Cape House Dental Practice in Wembley are currently seeking a dental receptionist. Previous experience in this field would be preferred however not essential. Dental nursing experience would be preferred. The practice delivers both NHS and private dental services. **Benefits of the role**: - Receptionist to join us on a full-time...
-
Dental Receptionist
5 months ago
Wembley, United Kingdom Cape House Dental Practice Full time**Dental Receptionist** Cape House Dental Practice in Wembley are currently seeking a dental receptionist. Previous experience in this field is essential. Dental nursing experience would be preferred. The practice delivers both NHS and private dental services. **Benefits of the role**: - Receptionist to join us on a full-time basis Monday - Friday. - On...
-
Receptionist/administrator (Maternity Cover)
5 months ago
Wembley, United Kingdom Sudbury Surgery Full timeAs a Receptionist/Administrator you will be required to offer general assistance to the practice team, patients, and visitors to the practice, either in person or over the telephone. Receive and direct patients courteously and efficiently so that they can access the appropriate service or healthcare professional without difficult. Undertake various...
-
Night Receptionist
2 weeks ago
Wembley, United Kingdom IBIS Full timeJob Title: Night ReceptionistWe are seeking a Night Receptionist to join our team at IBIS. As a Night Receptionist, you will be responsible for ensuring the smooth operation of our front desk during evening hours.Key Responsibilities:Guest Services: Provide exceptional customer service to our guests, ensuring their needs are met promptly and...
-
Receptionist
3 weeks ago
Wembley, United Kingdom CV-Library Full timeReceptionist, Flannery Plant Hire Wembley Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are...
-
Receptionist
4 months ago
Wembley, United Kingdom City College Coventry Full time**Preston Park are looking for a committed, outstanding Receptionist to join our administrative team in the school front office.** **This role is term-time only and hours of work will be 8:00-3:45pm, (45 minute unpaid lunch break)5 days per week.** **Responsibilities will include**: - Working with visitors, pupils, staff and parents and liaising as...
-
School Administrative Assistant/receptionist
5 months ago
Wembley, United Kingdom Ortus Recruitment Full time**The team at Ortus Recruitment work in collaboration with Primary/SEN schools and bring them together with individuals looking for opportunities in the education sector. We are dedicated to providing specialised and ongoing support to educators looking for full-time and long-term roles within schools in their local area. We work with a number of schools,...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Night Receptionist
3 weeks ago
Wembley, United Kingdom AccorHotel Full timeJob Title: Night ReceptionistAs a Night Receptionist at AccorHotel, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve ensuring the smooth operation of the front desk, handling guest inquiries, and maintaining the highest level of customer service.Key Responsibilities:Guest Services:...
-
Senior Administrator
5 months ago
Wembley, United Kingdom East Lane Primary School Full time**Job Title**: Senior Administrator **Location**: East Lane Primary School, North Wembley **Position Type**: Full-time, On-site **Working Hours**: Monday to Friday, 7:30 am to 4:00 pm **Salary Range**: £28,000 - £30,000 per annum **Start Date**: As soon as possible As the Senior Administrator at East Lane Primary School, you will play a pivotal role...
-
Receptionist (Permanent)
2 weeks ago
Wembley, Greater London, United Kingdom Flannery Plant Full timeReceptionist, Flannery Plant Hire Wembley Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking...