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Operations Assistant

5 months ago

Camberley, United Kingdom Net Recruit Full time

**Your Company**:
The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.

As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation.

**Your Role and Responsibilities**:

- While in this position your duties may include but are not limited to:_
- Handling queries that come inbound to the business via the telephone
- Proactively and carefully making bookings with airlines to meet customer needs
- Overseeing the imports and exports processes, ensuring that issues are handling appropriately
- Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs
- Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers
- Ensuring that cargo is tracked appropriately
- Providing information on job costings
- Dealing efficiently with customs entries and associated queries
- Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information

**What you will need to Apply**:
**What you will get in Return**:
To enquire further about this position, please reach out to:
**Shauna Murphy - Talent Acquisition Specialist**

**M**: 07548767023