Emea Client Operations Senior Associate

3 weeks ago

Edinburgh, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

-both in growing “generalizing specialist” skills and in improving team processes
- Versatility - As a member of an agile development teams you are expected to be multidisciplinary, that is, possess all the skills needed to deliver the business solution
- Ensure quality and completeness of the product through unit testing, documentation and maintenance as appropriate

**Required Skills**:

- Bachelor degree in Computer Science or related field.
- 7-10 years of Application Development experience
- Solid design, coding, testing and debugging skills
- Experience in Object Oriented Analysis & Design
- Experience with Agile methodologies
- Experience in Java technologies: Java 1.7/1.8, J2SE, Spring boot Framework, Spring Integration, Spring Batch, ORM/JTA, Web Services, REST API, Maven, Jenkins, Groovy
- Experience in database products like Oracle, Cassandra etc
- Experience with testing framework (i.e. JUNIT, Mocks Framework, Fitnesse, Cucumber)
- Experience in cloud Technologies like Spring Foundry, Kubernetes
- Experience in IDE - Eclipse, Intellij
- Unix experience and be able to write shell scripts or debug them
- Proven ability to communicate technical concepts to a broad range of technical and non-technical staff
- Takes personal initiative, proactive and complete follow-through on the areas of responsibilities.

**Preferred Skills**:

- Java and/or Spring certifications
- Continuous integration methodology and Automated testing tools is a big plus
- Experience designing Micro services architecture and NoSQL database is a plus
- Financial industry support experience is preferred. (Brokerage/banking is preferable)
- Experience writing Oracle stored procedures and tuning SQL statements, writing indexes
- Experience in back office functions like settlement and clearing
- Prior experience in back office settlement products

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.**JOB DESCRIPTION**
Join the fast-paced and dynamic EMEA Private Bank Client Operations team to maintain client accounts and drive best practices whilst ensuring we adhere to regulatory requirements.

As a EMEA Client Operations Senior Associate, you'll be responsible for validating the client documentation and ensuring accurate static data maintenance of information in systems. These updates include change of address, power of attorney, KYC, online accesses and signatories. You will also partner with client-facing teams to ensure all client records are compliant with regulatory standards and will offer quality and timely service to clients. You will be working in a fast-paced environment which requires expertise in numerous processes.

**Job responsibilities**
- Coordinates the effective completion of assigned cases
- Follows up with teams responsible for completing sub-activities across the process
- Undertakes KYC and non-KYC updates on a timely basis and ensure they are performed to meet the required quality and detail standards as required by policy and procedures
- Ensures KYC / non-KYC data is updated within SLA into systems
- Ensures appropriate and confidential handling / sharing of sensitive client data
- Escalates issues in a timely manner in line with the escalation protocols
- Contributes ideas and participates in efforts to drive continuous improvement to enhance service delivery
- Works independently and complete assigned tasks within the established timeframes
- Coaches and development of a small team (1-5

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