Current jobs related to Customer Service Officer - Taunton - Somerset Council

  • Customer Service Advisor

    4 months ago

    Taunton, United Kingdom Connells Group Full time

    We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Taunton**. As our **Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a **Lettings...

  • Customer Service Adviser

    4 months ago

    Taunton, United Kingdom Usay Compare Full time

    We are Usay Compare, the UK’s market leading comparison service for Health Insurance, Life Insurance and Income Protection. We remove the hassle and confusion from comparing policies and provide the best quotes on the market. With access to the leading insurers and an unparalleled team of friendly, expert advisors, we make cost effective private medical...

  • Customer Service Adviser

    4 months ago

    Taunton, United Kingdom Usay Compare Full time

    We are Usay Compare, the UK’s market leading comparison service for Health Insurance, Life Insurance and Income Protection. We remove the hassle and confusion from comparing policies and provide the best quotes on the market. With access to the leading insurers and an unparalleled team of friendly, expert advisors, we make cost effective private medical...

  • Conservation Officer

    1 month ago

    Taunton, United Kingdom Service Care Solutions Full time

    Conservation Officer On-going contract - Inside IR35 Taunton About the role To support the Council's delivery of the development management service through the effective handling of planning and heritage casework, provide technical advice to customers and the Council in all aspects of the conservation of the historic environment, encompassing...

  • Customer Service Liaison

    4 hours ago

    Taunton, Somerset, United Kingdom Avocet recruitment ltd Full time

    About the RoleWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Avocet Recruitment Ltd in Taunton.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerManage and maintain accurate records of customer interactions and correspondencePerform administrative...

  • Customer Service Advisor

    1 day ago

    Taunton, United Kingdom CV-Library Full time

    Customer Service Advisor Monday to Friday  £12.00 The Customer Experience we provide is at the core of our proposition & growth plan, so the position of Customer Service Agent is seen as pivotal in our organisation. Acting as the main contact for customers but then liaising with all internal departments to ensure the order to cash process is...

  • Customer Service Advisor

    3 months ago

    Taunton, United Kingdom Hooray Recruitment Full time

    Are you a customer service whizz that's looking for your first office based role? Maybe you're good at problem solving and helping people and want a job where you can do just that? Do you want the opportunity to work for a rapidly growing business that can give you lots of growth and progression opportunities? If you've answered yes - check out this role in...

  • Customer Service Liaison

    2 weeks ago

    Taunton, United Kingdom Avocet recruitment ltd Full time

    Avocet Recruitment is working with a reputable regional housing developer to find a skilled Customer Service Coordinator to support their team in Taunton.Key Responsibilities:* Respond to customer inquiries and resolve issues in a timely and professional manner* Maintain accurate records of all incoming and outgoing correspondence* Perform administrative...

  • Customer Service Liaison

    2 weeks ago

    Taunton, United Kingdom Avocet recruitment ltd Full time

    Avocet Recruitment is working with a reputable regional housing developer to find a skilled Customer Service Coordinator to support their team in Taunton.Key Responsibilities:* Respond to customer inquiries and resolve issues in a timely and professional manner* Maintain accurate records of all incoming and outgoing correspondence* Perform administrative...

  • Customer Service Representative

    1 week ago

    Taunton, United Kingdom Siamo Recruitment Full time

    Customer Service AdvisorAt Siamo Recruitment, we're looking for a skilled Customer Service Advisor to join our team. As a key contact for customers, you'll be responsible for providing exceptional support and ensuring a seamless experience from start to finish.Key Responsibilities:Manage customer inquiries via email and phone, responding in a timely and...

  • Customer Service Representative

    1 week ago

    Taunton, United Kingdom Siamo Recruitment Full time

    Customer Service AdvisorAt Siamo Recruitment, we're looking for a skilled Customer Service Advisor to join our team. As a key contact for customers, you'll be responsible for providing exceptional support and ensuring a seamless experience from start to finish.Key Responsibilities:Manage customer inquiries via email and phone, responding in a timely and...

  • Customer Service Administrator

    4 months ago

    Taunton, United Kingdom Growth Technology Full time

    Growth Technology Ltd is a plant nutrient manufacturing company in the horticulture industry. We have been operating since 1985 creating our own nutrients and ensuring we provide the highest quality for our customers. We have an exciting opportunity for a Customer Service Administrator to join our team. You will play a crucial part in the company by joining...

  • Customer Service Representative

    3 months ago

    Taunton, United Kingdom DJ Marketing Full time

    **About us** DJ Marketing is a small business in Taunton, TA1 3LX. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Food provided **Job Summary**: DJM Marketing for Taunton is a leading Marketing Company **Duties**: - Answer incoming customer calls promptly and professionally - Assist customers with...

  • Customer Service Advisor

    4 months ago

    Taunton, United Kingdom Somerset County Council Full time

    **Why should I choose Somerset Council?** Good question. Well, for a start, we’re a hugely ambitious council, committed to improving lives for the residents, communities and businesses of Somerset. And that’s why we’re working so hard to build a sustainable organisation with a culture that rewards, values and recognises our staff, and gives everyone...

  • Customer Services Assistant

    3 months ago

    Taunton, United Kingdom The Range Full time

    **Customer Service Assistant - Part Time** As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. In this role you will be the face of The...

  • Customer Service Coordinator

    4 weeks ago

    Taunton, United Kingdom Avocet recruitment ltd Full time

    Avocet Recruitment is working alongside a highly regarded regional housing developer that require a Customer Service Coordinator to join their team in Taunton. Key Responsibilities: * Answering customer care telephone line * Daily recording of all incoming and outgoing correspondence * Documentation tasks such as archiving, scanning and filing *...

  • Customer Service Coordinator

    1 day ago

    Taunton, United Kingdom CV-Library Full time

    Avocet Recruitment is working alongside a highly regarded regional housing developer that require a Customer Service Coordinator to join their team in Taunton. Key Responsibilities: * Answering customer care telephone line * Daily recording of all incoming and outgoing correspondence * Documentation tasks such as archiving, scanning and filing *...

  • Customer Service Liaison

    10 hours ago

    Taunton, United Kingdom Avocet recruitment ltd Full time

    Avocet Recruitment is seeking a highly skilled Customer Service Coordinator to join their team in Taunton.About the Role:Provide exceptional customer care through the telephone and written correspondenceMaintain accurate records of all incoming and outgoing correspondencePerform administrative tasks such as archiving, scanning, and filingEnsure data entry...

  • Customer Service Liaison

    1 day ago

    Taunton, United Kingdom Avocet recruitment ltd Full time

    Avocet Recruitment is seeking a highly skilled Customer Service Coordinator to join their team in Taunton.About the Role:Provide exceptional customer care through the telephone and written correspondenceMaintain accurate records of all incoming and outgoing correspondencePerform administrative tasks such as archiving, scanning, and filingEnsure data entry...

  • Customer Services Assistant

    4 months ago

    Taunton, United Kingdom Compass Group Full time

    **Customer Services Assistant - Norton Manor Camp** - £10.70 per hour - 30 hours per week - Two positions available We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of...

Customer Service Officer

3 months ago

Taunton, United Kingdom Somerset Council Full time

**Some key information**
- This is a fixed term role until 31st December 2024 within Somerset Lifeline providing support to our customers calling for assistance.
- The Service also handles Out of Hours calls for our own and other Councils over a 24hr period, shifts are therefore in operation covering day, evening and night periods including weekends and bank holidays. Enhancements for these shifts are paid at the current Somerset Council rates as detailed in the Terms and Conditions.

**What will I be doing?**
We’re working to improve the lives of people in Somerset - and you’ll be a key part of that. Your day-to-day work will involve:

- Taking calls from our customers and providing support and reassurance.
- Where additional help is needed you will contact our on duty Response Officers and dispatch them to the customer, speak to the customers friends or family contacts or request the appropriate Emergency Service.
- Signposting our customers to access additional services such as Adult Social Care, Urgent Care Response and medical services.

**What kind of experience or qualifications do I need?**
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

- Have some experience of working in a customer focussed service.
- Have experience of working in a care setting or in an emergency call handling setting.
- Have a driven and motivated attitude towards delivering the best service possible.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

**What's in it for me?**
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave.
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

**Anything else I should know?**

**DBS information**
This role requires a criminal background check via the Disclosure procedure.

Job Reference: SCC04794