Service Administrator

4 weeks ago


Blyth, United Kingdom Jackson Hogg Recruitment Full time

**Duties**:

- Assist internal and external customers in all aspects of Service execution.
- The role encompasses all in and outbound communication from the Service team along with Service order generation as well as the fulfilment of the core tasks.
- Generate new, renewed and amended Service Contracts including but not limited to Total, Preventative Care and Sensor Exchange
- Invoice Service Contracts and Orders
- Service Renewal Quotation generation and follow up.
- Service order generation for Field Service Engineer (FSE) equipment and ensuring that the engineer is kept informed of delivery dates
- Co-ordinate fault call outs for the Field Service Engineers
- Review and resolve the Service Error Log
- Call handling for all internal and external customer queries in respect to service
- Customer issue escalation and resolution
- Management and compliance of key team tasks
- Maintain & improve customer satisfaction by the provision of high-level support to customers, including ensuring timely and efficient processing of customer requests with respect to service
- Assist with logistic operations in terms of invoice control & accuracy through review of receipted orders / contracts
- Create and maintain accurate quotation data within Draeger systems including but not limited to SAP and CRM
- Undertake any other duties and projects in order to meet personal, team and organizational objectives
- Maximize potential sales of service contracts through a high level of customer service being provided.

**Experience**
- Reliability
- Experienced in phone-based business to business customer service within a specialist team
- Experience of working to targets
- Ability to organise and prioritise
- Ability to work as part of a team and as an individual
- IT knowledge: MS Office
- Customer orientation

**Job Types**: Full-time, Permanent

**Salary**: £25,639.00-£25,640.00 per year

**Benefits**:

- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Application deadline: 09/02/2023



  • Blyth, United Kingdom Adecco Full time

    We are looking for an experienced and professional Administrator/Receptionist to join our client's office in Blyth as front of house. If you have an enhanced DBS and experience within a fast paced, think on your feet environment read below! *MUST HAVE ENHANCED DBS* **Job title**:Administrator/Receptionist **Location**: Blyth **Duration**:Ongoing...


  • Blyth, United Kingdom Tyne North Training Full time

    **Tyne North Training are offering an exciting Business Administration Apprenticeship opportunity!** Thousands of North East employees have taken the first steps in their successful careers with a Tyne North Training apprenticeship. We provide apprenticeships in the Engineering and Business Administration sectors and currently manage around 450 apprentices,...


  • Blyth, United Kingdom Aimrange North East Limited Full time

    **Job Overview**: **Accounts & Business Support Administrator** (Part time - 3 days per week, Mon-Wed, 8.00 am - 4.30 pm). We are seeking a dedicated Accounts & Business Support Administrator to join Aimrange, a family-owned business with a longstanding commitment to excellence. With a salary of £15,912 per annum (£12.75ph), this part-time position offers...


  • Blyth, United Kingdom Adecco UK Full time

    **The Company** The company is a customer focused business that combines its wealth experience and can-do innovative approach to deliver a range of value-added services that compliment a collection of high-quality warehouses and engineering workshops. **Duties and Responsibilities** Main duties and responsibilities will include: - Invoice payments -...

  • Administrator

    1 week ago


    Blyth, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Exercise judgement and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person and have the ability to multi-task. Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines and have experience...


  • Blyth, United Kingdom Appcastenterprise Full time

    **Further Information** Northumberland County Council operates a vast range of services across one of the largest counties in the UK. Local Government's ongoing challenges and the diversity of our residents means we must work smarter. That's why we want bold, creative and agile thinkerswho can help us move forward and innovate. The Service We are looking for...

  • Ward Clerk

    1 month ago


    Blyth, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient...

  • Ward Clerk

    1 month ago


    Blyth, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are seeking to recruit a ward clerk to join our existing team within Blyth community Hospital The successful post holder will be based at Blyth Hospital and will provide day to day admin support to the wards. Shift working is required between the hours of 07:45 -20:45, 5 days per week. To undertake reception duties for multi disciplinary teams including...

  • Admin Assistant

    14 hours ago


    Blyth, United Kingdom Teaching Personnel Full time

    Are you an organised, compassionate individual looking for a rewarding role in education? We are located to the west of Blyth in Northumberland, is seeking an Administrative Assistant to join our team.About Us:West Blyth Primary School is a small urban school dedicated to providing a nurturing environment for students' growth and development.Position...

  • Scheme Co-ordinator

    19 hours ago


    Blyth, United Kingdom Sellick Partnership Full time

    Scheme Co-ordinator Ongoing temporary Northumberland 20 hours per week Sellick partnership are currently assisting in the recruitment of a Scheme Co-ordinator for a social housing organisation Responsibilities of the Scheme Co-ordinator Acting as eyes and ears of the building / service Carrying out estate checks Identifying and repairs that need to...


  • Blyth, United Kingdom Sellick Partnership Full time

    Scheme Co-ordinator Ongoing temporary Northumberland20 hours per weekSellick partnership are currently assisting in the recruitment of a Scheme Co-ordinator for a social housing organisation Responsibilities of the Scheme Co-ordinatorActing as eyes and ears of the building / serviceCarrying out estate checksIdentifying and repairs that need to be carried...

  • Scheme Co-ordinator

    12 hours ago


    Blyth, United Kingdom Sellick Partnership Full time

    Scheme Co-ordinator Ongoing temporary Northumberland20 hours per weekSellick partnership are currently assisting in the recruitment of a Scheme Co-ordinator for a social housing organisation Responsibilities of the Scheme Co-ordinatorActing as eyes and ears of the building / serviceCarrying out estate checksIdentifying and repairs that need to be carried...

  • Nursing Assistant

    1 month ago


    Blyth, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking to recruit a band 3 Nursing Assistant to join the Integrated sexual health team. This is a substantive post 37.5 hours per week. Working under the supervision of qualified Nursing and Medical Staff the post holder will carry out a number of duties to enable the effective running of clinics. This will include a clinical and non-clinical tasks...


  • Blyth, United Kingdom UKCIL Full time

    **A woman in the Blyth area is looking for a team of committed care workers to help her remain independent at home and to access the local community. Having undergone major brain surgery due an issue at birth, the client has been diagnosed with PTSD and has problems with her memory as a result. She has varying moods, due to her medical history, and can have...

  • Accounts Clerk

    1 month ago


    Blyth, United Kingdom Aimrange North East Limited Full time

    **About Aimrange Limited** Aimrange provide a complete range of drainage and industrial services to suit every need. Cleaning, maintenance, inspection and repairs of all types of drainage and asset (above or below ground) plus the removal and movement of industrial wastes. Anchored in tradition, leading in innovation, the company has been part of Blyth’s...

  • Site Operative

    1 month ago


    Blyth, United Kingdom SUEZ Full time

    **Experienced Site Operative?** Do you enjoy working with people, care about the environment and would you like the opportunity to receive health & safety training, with the chance to gain further qualifications? **About the role** - Role is for 40 hours over a Thursday, Friday, Saturday, Sunday and Monday. (Days off are Tuesday and Wednesday). - £9.92...

  • Nursing Assistant

    1 week ago


    Blyth, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic individual to join the Community Nursing Team as a Nursing Assistant within the Blyth District Nursing team. The Trust is committed to provide opportunities for development for all staff to help reach their full potential and if not already obtained there is an expectation that the...

  • Microsoft Engineer

    1 week ago


    Blyth, Northumberland, United Kingdom Progressive SThree Group Full time

    Blyth, England, United Kingdom|Remote Working Available I have an opportunity for somebody to come in and hit the ground running with a client of ours who are experts in Major Shallow Water Projects, Surveys, UXO management, seabed clearance and trenching, subcontracted services: trenching equipment and teams and joint, large-scale subsea project...

  • Scheme Co-ordinator

    11 hours ago


    Blyth, Northumberland, United Kingdom Sellick Partnership Full time

    Scheme Co-ordinator Ongoing temporary Northumberland 20 hours per week Sellick partnership are currently assisting in the recruitment of a Scheme Co-ordinator for a social housing organisation Responsibilities of the Scheme Co-ordinator Acting as eyes and ears of the building / service Carrying out estate checks Identifying and repairs that need to...

  • Microsoft Engineer

    4 weeks ago


    Blyth, Northumberland, United Kingdom Progressive Full time

    I have an opportunity for somebody to come in and hit the ground running with a client of ours who are experts in Major Shallow Water Projects, Surveys, UXO management, seabed clearance and trenching, subcontracted services: trenching equipment and teams and joint, large-scale subsea project management The role is a Cost Engineer on a contract basis, you...