Finance Officer

6 months ago

Gosforth, United Kingdom Parkdean Resorts Full time

**Senior Finance Officer**

**Newcastle upon Tyne**

**Looking to create amazing memories at work? An opportunity has arisen at our support office for a **Finance Officer** to join our family.**

**The role**:
- Process high volume transactions with speed, accuracy and attention to detail.
- Leading and managing the team to deliver a proactive, highly skilled and engaged team, providing 1st class service to our customers and strong support to the business.
- Develop daily, weekly and monthly processes to significantly improve timeliness, accuracy and efficiency.
- Support improvements in the business IT and finance systems - particularly in relation to efficiency and ease of use for operators and specifically eradicating manual processes and eliminating the risk of material error.
- Delivery of core tasks as per the service level agreement and standard task time.
- Perform reconciliations, including investigation and resolution of variances, liaising with 3rd parties as required within required deadlines.
- Manage shared mailboxes and other information received by post or any other method.
- Prepare, obtain approval and process journals.
- Work as a team to deliver departmental Key Performance Indicators and targets.
- Build highly effective working relationships with other departments to maintain the highest level of service to our customers.
- Identify barriers to achieving targets and collaborate in problem solving sessions in order to remove those barriers.
- Identify new and improved ways of working to drive efficiency and effectiveness, eliminating non-value added tasks to create capacity for value added ones.
- Proactively participate in continuous improvement initiatives across the team.
- Adapt and respond to the continuous change needed to support the growing demands of the business and marketplace.
- Deliver 1st class service to customers both internally and externally.
- On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given.
- You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors. You also have a duty to co-operate with management to enable it to comply with its health and safety duties.
- Highly numerate and analytical with excellent attention to detail
- Experience of high volume transactional process management
- Experience of working to strict financial controls and deadlines ideally within a Shared Service Centre
- Strong IT skills (Microsoft Outlook, Excel, Word, PowerPoint, Teams etc)
- Passionate about and committed to high quality and 1st class customer service
- Strong planning, time management and organisational skills
- Excellent interpersonal and communication skills
- Ability to work in a trustworthy and confidential capacity
- Self-motivated with a positive, proactive, can-do attitude
- Resilient and able to manage change effectively
- Ability to be a strong role model through knowledge, commitment and passion; contributing constructively to positive engagement across the team
- Ambition to further their career within finance and study for a financial qualification

At Parkdean Resorts we don’t leave unforgettable moments to chance.

We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.

**What we live by & what we look for**

**Care **| we care about our guests, our people and our communities.

**Pace **| we make great things happen, making the most of every minute.

**Difference **| we celebrate difference and encourage each other to be ourselves.

**Belonging **| we’re family, offering a home away from home where people feel safe.

**Value **| we value all.

**Parkdean perks**:

- 25% discount on holidays for friends, family & you
- Stand-by breaks available at a discounted rate
- 30% off food & drink
- Clear career pathways, with development & progression
- In house incentives & competitions

Creating amazing memories is in our DNA - is it in yours?

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