Customer Service Executive

2 weeks ago


Slough, United Kingdom Page Personnel - UK Full time

Gain experience at a highly successful FMCG business
- Market leading organisation

**About Our Client**:
**Customer Service Executive (12 Months FTC), Slough**The wider company employs around 60,000 people across the globe and we're one of the world's biggest food companies. We aim to become the best and most respected company in our industry creating the opportunity of a better future for all of our team members.This business is close to key public transport links and also has parking available.

**Customer Service Executive (12 Months FTC), Slough**
- Answering inbound telephone calls
- Take orders for products and process using Microsoft NAV
- Manage and resolve customer complaints
- Respond promptly to customer queries and needs, following up customer calls where necessary
- Liaise with the Warehouse staff and couriers to ensure orders are dispatched before set deadlines
- Process credit/debit card payments for non-credit account customers
- Send out invoices in a prompt and timely manner
- Prepare new customer accounts
- Promote and sell Rollover's products and services, maximising value of orders
- Contact customers by phone, in line with agreed call lists
- Complete records of telephone interactions, orders and accounts

**This is a 12 Month Fixed Term Contract.**

**This role is 5 days a week in the office.**

**The Successful Applicant**:
**Customer Service Executive (12 Months FTC), Slough**
- You will enjoy a very fast paced role where you will be multitasking on a daily basis
- You will be able to process orders whilst on the phone to customers
- Must be Computer Literate
- Be able to communicate at all levels
- Previous experience in a customer service role advantageous but not essential
- Excellent attention to detail
- Highly organised with the ability to prioritise well

**You will be available to commit to a 12 Month Fixed Term Contract**

**You will be available 5 days a week in the office**

**What's on Offer**:
Salary of circa £25,000 to £28,000 plus a good package/benefits
- Contact
- Mark Norrish
- Quote job ref
- JN-082023-6142943
- Phone number
- 07768712818



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