Customer Service Advisor
4 weeks ago
Marc Daniels are recruiting for a Customer Service Advisor to join a multinational company based in Slough.
If you have a background in customer service and are available at short notice (1 week maximum) this role would be perfect for you.
This role sits within a friendly, bubbly team.
This role is office based.
**Responsibilities**:
- Provide exceptional customer service to customers.
- Inbound call resolution and handling complaints
- Developing relationships with customers
**Requirements**:
- Ideally, a background in customer service / member service
- Good understanding and knowledge surrounding customer service
- Strong communication skills both written and oral
- The ability to create solid relationships internally and externally
- Ability to stay focused and decisive under pressure and effectively time-manage member queries
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