Automotive Customer Advisor
2 months ago
Are you passionate about automobiles and possess a deep knowledge of car parts?
Our client is currently seeking a skilled and enthusiastic Car Parts Advisor to join their dynamic team. This is an exciting opportunity to work in a fast-paced environment, assisting customers in finding the perfect car parts to meet their needs.
**Responsibilities**:
- Provide exceptional customer service by assisting customers in identifying and sourcing the correct car parts.
- Utilize your extensive knowledge of car parts to offer expert advice and guidance to customers.
- Maintain an up-to-date inventory of car parts, ensuring accuracy and availability.
- Collaborate with the sales team to maximize sales opportunities and meet targets.
- Process customer orders efficiently and accurately, ensuring timely delivery.
- Handle customer inquiries and complaints promptly and professionally, striving to achieve customer satisfaction.
- Stay updated on industry trends and new car models to provide the most relevant information to customers.
- Maintain a clean and organized work environment, ensuring the safety of both customers and colleagues.
**Requirements**:
- Previous experience in a similar role, preferably within the automotive industry.
- Proficient computer skills, including experience with inventory management systems.
- Strong knowledge of car parts and their compatibility with different vehicle models.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Exceptional problem-solving abilities and attention to detail.
- Ability to work effectively in a team environment, as well as independently.
- Flexibility to work weekends as every other Saturday is required
Previous experience working in the motor trade is beneficial but not essential, Strong IT skills and a great personality fit is what our client are really looking for
**Salary**: £24,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Expected start date: 14/08/2023
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