Customer Service Executive

3 weeks ago


Slough, United Kingdom Xcel Recruitment Full time

Ref: KG-2025

Location: Slough

**Salary**: £27k

Our client, a freight forwarder is looking for a Customer Service Executive to join their office in Slough.
- Online bookings from clients
- Speaking to clients and helping with their needs.
- Managing certain high profile clients and looking after their daily needs
- Managing Agents and ensuring high level of service and pods are received.
- Providing Quotes and Transit times to clients as per their requirements
- Updating POD’s and chasing updates
- Booking UK overnight collections & Deliveries
- General Customer service duties



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