Vetting Team Lead

2 weeks ago


Leeds, United Kingdom FDM Group Full time

**About The Role**:
***

As the Vetting Team Lead you will be managing a small team responsible for the pre-employment screenings and the vetting requirements of our clients. You will work closely with our Recruitment Teams and Sales Account Managers providing regular updates and ensuring that vetting is completed accurately in line with client requirements. You will build and maintain relationships with our screening vendor to improve productivity and monitor SLAs. This will be a high-volume administrative role with a particular focus on compliance. Therefore, we will require a high level of efficiency, attention to detail and organisation, with the ability to maintain confidentiality.

**Duties and Responsibilities**:

- Manage and lead a team of vetting administrators to complete all tasks within agreed SLAs
- Carry out vetting checks for placed consultants in line with company standards within specified timescales
- Efficiently managing a caseload of vetting requests in line with client requirements whilst meeting tight deadlines
- Effectively communicating with and reporting to relevant internal and external stakeholders throughout the vetting process
- Maintaining and building relationships with our external screening vendor to enhance productivity and SLA’s
- Building and maintaining collaborative relationships with the Sales Account Managers, ensuring any client vetting issues are appropriately escalated and responded too
- Ensuring the accuracy of vetting data in our people systems and on our vetting trackers
- Ensuring compliance by managing and completing audits in a timely manner
- Reporting information to CIFAS in line with membership terms
- Accurately managing and maintaining confidential records
- Supporting the wider People Team Operations Team on an ad hoc basis

**About You**:
***
- Proven experience of managing/supervising a team
- Five years plus experience in Vetting/Employer Screening roles
- Experience of setting, tracking and reporting KPIs and SLAs
- Excellent written and oral communication skills
- Experience of using databases
- Willingness to make it happen
- Committed to getting it right first time
- Knows what success looks like
- Goes above beyond for the team
- Evidences the importance of diversity and inclusion in the workplace
- Appreciates the importance of wellbeing and examples this within the team

**About Us**:
***

FDM Group is a global professional services provider with a focus on IT, working with over 200 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.



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