Customer Services Team Coach

3 weeks ago


BurtonOnTrent, United Kingdom Sciensus Full time

**Are you motivated and great at engaging people to achieve KPI’s and keeping up great morale within a team?**

** Please note this is for a Fixed Term Contract **

As a Team Coach you will support the continued growth and success of the company by supporting our coordinators to deliver an exceptional experience to our patients through coaching techniques and motivation.

This role will give you the opportunity to be an advocate of change and driver continuous improvement that will encourage and support your team to become excellent ambassadors for the business.

As a Customer Patient Services Team Coach you must be a true leader with a natural and engaging style as the integral part of the role will to be lead, coach and develop your team members into the best that they can be whilst creating an engaging and motivating work environment.

**Who are Sciensus and what do they do?**

We’re proud to be the leading specialty pharmacy in Europe, providing healthcare solutions to patients with long term conditions, rare diseases and cancer. For 30 years, we’ve supported patients to access the life-changing treatment they need, in the comfort and convenience of their own homes across the UK and Europe. Today, we combine our clinical experience from over 70 million patient interactions with the latest technology to help over 200,000 patients a year make the most of their medicine.

So, using unparalleled insights, we connect with people powerfully and personally, focusing on their unique needs, empowering them to achieve their goals, and supporting them every step of the way.

**Why would I work at Sciensusthe benefits?**

We offer a fully comprehensive compensation package.

We have three values that underpin all our actions, these are not just statements these make our culture.

Equality, diversity and inclusion is embedded within our Values, processes and behaviours therefore fair treatment and inclusion is at the heart of the service we deliver to meet the needs of our diverse patients.

**This all sounds great - What key skills do I need to apply**:

- Exceptional coaching ability with a proven record of improving performance, using team performance management techniques
- The ability to influence and coach a team through challenges and change
- Previous experience in working as a coach of a service-oriented team
- Able to work under pressure and thrive working in a fast paced, target driven environment
- Quality focused with a passion for delivering excellent service and getting it right for our Patients
- Builds and develops effective teams. Team player that aligns work with other functions and works in best interest of wider performance

HCOTH21



  • Burton-On-Trent, United Kingdom Uniting People Full time

    A fantastic opportunity for a Team Coach to join a progressive organisation who are focussed on service delivery. The Team Coach will have a passion for driving quality and continuous improvement and will always put customers at the heart of everything they do. To be successful in this role you must be an advocate of change, you will encourage and support...


  • Burton-On-Trent, United Kingdom Page Personnel Full time

    Friendly and fast paced working environment - Hybrid Working **About Our Client**: My client is a leading speciality pharmacy providing health care solutions to patients with long term conditions. As a Customer Service Team Leader you will be responsible for: - Monitor workload and support and implement the capacity, business continuity and escalation...


  • Burton-On-Trent, United Kingdom Page Personnel - UK Full time

    Friendly and fast paced working environment - Hybrid Working **About Our Client**: My client is a leading speciality pharmacy providing health care solutions to patients with long term conditions. As a Customer Service Team Leader you will be responsible for: - Monitor workload and support and implement the capacity, business continuity and escalation...


  • Burton-On-Trent, United Kingdom Uniting People Full time

    **£28,000 basic salary** **Mainly Monday to Friday - Occasional availability** **Shifts between 8am and 8pm** We are recruiting for a leading healthcare company based in Burton-on-Trent, you will be joining their specialist customer service call centre as a Team Coach. They specialize in providing a first-class service to their patients, family members,...


  • Burton-on-Trent, United Kingdom Rewards4 Full time

    Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland.Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two million passionate sports fans saving over £55 million on tickets and merchandise, we are growing at pace.The role:nBased at our offices in Burton on...


  • Burton-On-Trent, United Kingdom Sport4Kids Full time

    **Join one of the UK’s fastest growing sports education companies.** **Are you looking for a career in children’s sports education and coaching?** **Do you want to develop your skills and opportunities in teaching within schools, nurseries, skills centres and academies?** **Are you looking for the chance to lead a service line across the UK.** **Then...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- ROLLESTON-ON-DOVE STORE - 100495 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- BRANSTON SQUARE - 100258 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Football Coach

    2 days ago


    Burton-On-Trent, United Kingdom KO Academy Ltd Full time

    **Duties as a Football/Sports Coach** - Plan and deliver Football sessions to children from 12m to 11y old - Develop and implement training programs to improve children's skills and performance - Provide guidance and support to children, helping them set goals and track progress - Teach children the rules, techniques, and strategies of the sport - Motivate...


  • Burton-on-Trent, Staffordshire, United Kingdom Rewards4 Full time

    Job Description Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two million passionate sports fans saving over £55 million on tickets and merchandise, we are growing at pace. The role: Based at our...


  • Burton-on-Trent, Staffordshire, United Kingdom Rewards4 Full time

    Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two million passionate sports fans saving over £55 million on tickets and merchandise, we are growing at pace. The role: Based at our offices in...


  • Burton-on-Trent, Staffordshire, United Kingdom Rewards4 Full time

    Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two million passionate sports fans saving over £55 million on tickets and merchandise, we are growing at pace. The role: Based at our offices in...


  • Burton-on-Trent, Staffordshire, United Kingdom Rewards4 Full time

    Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two million passionate sports fans saving over £55 million on tickets and merchandise, we are growing at pace. The role: Based at our offices in...

  • Sports Coach

    1 month ago


    Burton-On-Trent, United Kingdom Active Learning Sports Full time

    SCHOOL HOLIDAYS TIMES ONLY - Ideal position for someone studying to work with children, education or physical education or somebody already working within education or sports coaching/teaching in term time. Reporting to the Camp Manager and working alongside a like-minded team, you’ll be working Monday to Friday between 8.30am and 3.30 with a children...


  • Burton-on-Trent, Staffordshire, United Kingdom Rewards4 Full time

    Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Based at our offices in Burton on Trent, with the opportunity for hybrid working, we have a fantastic opportunity for a Member Services Manager (Customers are Members to us) to join the Rewards4 team. Reporting into our Head of Operations, you will have...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- ROLLESTON-ON-DOVE STORE - 100495 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Coach Builder

    4 weeks ago


    Stoke-on-Trent, United Kingdom Mane Contract Services Full time

    Job Title: Coach Builder Job Type: Contract Duration: 6 Months Location: Stoke-On-Trent Hourly rate: £14-16 per hour PAYE/£21.00 per hour limited Coach Builder required for a manufacturing company based in Stoke-On-Trent. As a Coach Builder, you will be required to do interior fitting work on various types of trucks. You must be able to read and...


  • Burton-On-Trent, United Kingdom Sport4Kids Full time

    **About us** Do you have what it takes to lead your team of three on a Sunday morning Coaching children from 18 months to 7 years? Join one of the UK’s fastest growing sports education companies. Are you looking for a career in children’s sports education and coaching? Do you want to develop your skills and opportunities in teaching within schools,...

  • Sports Coach

    1 month ago


    Burton-On-Trent, United Kingdom Active Learning Sports Full time

    SCHOOL HOLIDAYS TIMES ONLY - Reporting to the Camp Manager and working alongside a like-minded team, you’ll be working Monday to Friday between 8.30am and 3.00pm with a children aged between 4-12 years old), delivering high-energy, fun and inclusive sessions that get every child active and having fun, regardless of their ability. For our younger children,...

  • Coach Builder

    4 weeks ago


    Stoke-on-Trent, United Kingdom Mane Contract Services Full time

    Job Title: Coach BuilderJob Type: ContractDuration: 6 MonthsLocation: Stoke-On-TrentHourly rate: £14-16 per hour PAYE/£21.00 per hour limitedCoach Builder required for a manufacturing company based in Stoke-On-Trent.As a Coach Builder, you will be required to do interior fitting work on various types of trucks. You must be able to read and understand...