Administration Assistant/receptionist
5 months ago
We are seeking a **Receptionist/Administrative Assistant** to join our team
**Reports to: Administration & Quality Manager**
- To be directly responsible to the Administration & Quality Manager and work alongside the Manager of the Home.
- To learn and understand the Care Quality Commission Regulations and the Homes policies and procedures.
- Keep abreast of all new legislation, Government Guidance etc.
- Populate spreadsheets of financial transactions throughout the month and where delegated correlate for the Administration & Quality Manager and Financial Administrator.
- To answer the phone and front door to deal with all enquiries e.g. deal with, delegate or take messages ensuring an accurate record is kept of all actions taken if asked to do so by the Home Manager.
- Welcome visitors to the home, accompany them to the residents and offer refreshments.
- Take minutes at meetings e.g. team meetings, type up, seek approval of them and to then distribute to the appropriate people as soon after the meeting as possible.
- Check that all invoices are correct e.g. goods received, have been authorised by a manager and scan onto the system for payment.
- To ensure all residents fees are paid on time escalating any late or non-payment of fees to the Financial Administrator, Leanne Ross.
- To ensure invoices are issued for respite, temporary and day care residents.
- To ensure a fee schedule for permanent residents is issued on an annual basis, or when a residents circumstances change.
- To ensure the standing order mandate for permanent residents is issued and in place.
- To issue invoices for additional charges e.g. accompanying residents on appointments.
- Ensure Variation Form is issued and standing order mandate when fees increase due to e.g. “Bolt Ons” or due to change of room.
- Ensure any increase in fees e.g. following annual review by Trustees is implemented and obtain any shortfalls. Escalate any non-payment or shortfalls to the Financial Administrator.
- To ensure adequate supplies of petty cash are obtained via the Financial Administrator, keeping the balance within the agreed limits.
- To make sure all petty cash transactions are signed for by 2 people.
- Maintain a record of all staff information including DBS number, start date, leave date and vaccinations.
- To write letters of e.g., thanks for donations or of condolence and as deemed appropriate by the Management Team ensuring Trust standard stationery is used.
- Ensure all TV Licenses are obtained for the residents, including the communal areas.
- Ensure that if required by the resident, that they are on the electoral register and have a postal vote.
- Ensure all paperwork is complete for staff e.g. references, DBS checks, sickness & holiday records with support from the Administration & Quality Manager.
- Maintain and audit accurate staff personnel files, collating any outstanding documentation.
- Ensure there are always adequate copies of all paperwork required.
- Ensure there are always adequate stationery supplies and place orders as and when required using the Trusts nominated suppliers.
- Filing as necessary for the Administration & Quality Manager.
- Archiving and cataloguing of records using the Trusts external secure archiving provider in accordance with GDPR regulations.
- Go out and purchase any urgent requirements. (Business mileage will be paid at 0.45p per mile)
- Attend training relevant to your role.
- Attend staff meetings.
Any other duties as deemed necessary by the Administration & Quality Manager.
**Job Types**: Full-time, Permanent
**Salary**: £12.91 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
Work Location: In person
Reference ID: Admin0823
-
Receptionist / Administrator
2 days ago
Northwich, United Kingdom Oakwood Medical Centre Full timeJob summary We are a GP Practice based in the Barnton area of Northwich (Cheshire)looking to appoint a Practice Receptionist / Administrator to our amazing team. This role is to cover Maternity Leave (9 months) with the possibility of a permanent position. All of our administrators work across varying roles, includingreception, prescribing admin,...
-
Practice Administrator
6 months ago
Northwich, United Kingdom Oakwood Medical Centre Full time**Job summary**: The purpose of the administration and receptionist role is to: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of...
-
Receptionist
5 months ago
Northwich, United Kingdom Country Court Full time**Receptionist - Lostock Lodge Care Home in Northwich, Part of The Country Court Family** **Hours: Days 37.5 Hours per week, working weekends on rota (Shift Times 0730 - 1800)** Lostock Lodge in Northwich provides family value-led residential and dementia care and support in a quiet residential area. Our experienced care team lead by Stephanie the Manager...
-
Receptionist
6 months ago
Northwich, United Kingdom WEAVERHAM HIGH SCHOOL Full timeThe Governors of Weaverham High School are looking to appoint a Receptionist/Attendance Assistant to start ASAP The successful applicant will be reliable, able to work on his or her own initiative as well as being able to work as part of a team. Weaverham High School is a friendly school with a hard-working admin team who are committed to achieving the best...
-
Receptionist
5 months ago
Northwich, United Kingdom Hartford MOT Centre Full timeJob Overview: **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to the appropriate department or individual - Provide accurate information to callers or visitors regarding company services or products - Schedule appointments and maintain calendars for staff members - Perform data entry...
-
Front of House Receptionist
6 months ago
Northwich, United Kingdom Francesco Group Full time**About us** Francesco Group is a small business in Northwich, CW9 8UW. We are professional, customer-centric, innovative, and our goal is to provide excellent hairdressing services in a warm, friendly and professional environment.. Our work environment includes: - Modern office setting - Company perks - Lively atmosphere - On-the-job training - Growth...
-
Receptionist
5 months ago
Northwich, United Kingdom Bupa Dental Care Full time**Join Our Team at Bupa Dental Care Barnton!** **Position: Receptionist** **Location**: Barnton, **Working Hours**: - **Monday**: 7:45 AM - 4:15 PM - **Tuesday**: 10:00 AM - 7:15 PM - **Wednesday**: 7:45 AM - 4:15 PM - **Thursday**: 10:15 AM - 7:15 PM - **Friday**: 8:45 AM - 5:00 PM - **Saturday**: 8:45 AM - 5:00 PM (Every other week with a day off...
-
Veterinary Receptionist
6 months ago
Northwich, United Kingdom Hollybank Veterinary Centre Ltd Full timeThis is an exciting opportunity to be a veterinary receptionist in a busy independent Small Animal Veterinary Hospital across two sites in Sandiway and Winnington. Our receptionists are the face and voice of our practice; often they are the first person a client meets coming into the hospital. They have the opportunity to set the tone and impress! We are a...
-
Receptionist / Call Handler
5 months ago
Northwich, United Kingdom Blue Arrow Full time**Receptionist / Call Handler** **Wincham, Northwich** **£15.00-18.00 per hour (PAYE)** **30 hours per week, over 5 days (Mon-Fri)** **3 months temporary, with possibility of extensions** **The Role** As a call handler you will be responsible for booking appointments for claimants into nurse clinics, managing and updating the booking system. **Key...
-
Part Time Receptionist
6 months ago
Northwich, United Kingdom Butcher & Barlow Full timeOur Northwich office is seeking an experienced Receptionist for their busy office. **Branch**: Northwich **Hours**: Part-Time, Monday & Tuesday **Purpose of Role**:Providing high level, comprehensive administrative and reception support to the Northwich office. **Responsible to**: Partner managing the office **Duties and Responsibilities**: - Meeting...
-
Administrative Assistant
5 months ago
Northwich, United Kingdom Cheshire Fresh Clean Ltd Full timeJob Summary: **Duties**: - Organize and schedule appointments - Assist in organizing meetings and taking detailed minutes - Maintain filing systems, both electronic and physical - Handle requests and queries appropriately - Assist in the preparation of regularly scheduled reports - Update and maintain office policies and procedures **Experience**: -...
-
Receptionist / Clerical Officer
5 months ago
Northwich, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking to recruit an enthusiastic and self motivated receptionist / clerical officer to support the existing team in providing our patients and visitors with a first class experience when visiting the X-Ray Department at Victoria Infirmary - Northwich. With working hours of 8am-2pm Wednesday to Friday (18 hours pw) this is an ideal opportunity for...
-
Assistant Administrator
6 months ago
Northwich, United Kingdom Delamere Lake Sailing and Holiday Park Full timeHaulfryn has a very exciting opportunity for someone who would like to grow and develop within the company and get involved in the development of our friendly holiday park**.** Support and working closely alongside the Park Manager in the efficient day to day running of the park and creating structure within the Park regarding owners, holiday makers, Health...
-
Administration Support Assistant
5 months ago
Northwich, United Kingdom Poole Alcock LLP Full timeWe are looking for an enthusiastic individual to join our family team to assist with administrative duties. **Nature & Scope**: Provides support to fee earner(s) to enable them to deal with clients efficiently and effectively. Delivers high level of customer service to clients. Projects a professional image to visitors and telephone callers at all times by...
-
Administration Assistant
5 months ago
Northwich, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeThe post holder will be part of a friendly and professional team that are responsible for providing central administrative and management support to staff at Victoria Infirmary. To assist in the co-ordination and provision of a comprehensive cash and administration service to Hospital Departments, patients and carers. As and when necessary, the post holder...
-
Senior Administrator
5 months ago
Northwich, United Kingdom CAPPER GROUP LTD Full time**Location**: Working from home with an expectation of attending meetings when required at the office site based in Northwich Capper Group LTD is a local provider of high pressure jetting, tanker vacuuming and industrial cleaning. With a commitment to safety and innovation we ensure our services provide vital maintenance and upkeep for our clients. We are...
-
Remortgage Administration Assistant
5 months ago
Northwich, United Kingdom Poole Alcock LLP Full timeDue to our continued growth, we are looking for Remortgage Administration Assistant to join our award-winning Conveyancing department. In return we ask for commitment, energy and enthusiasm with a genuine desire to provide clients with exceptional customer service. You will need to demonstrate: - Strong customer service focus - Excellent organsiational...
-
Administrator
1 month ago
Northwich, United Kingdom CV-Library Full timeThe Company: Our client is a family-run business with a strong emphasis on teamwork, trust, and flexibility. As a key member of their close-knit team, you’ll be contributing to the smooth running of daily operations. This is a supportive environment where no two days are the same, and initiative is highly valued. Job Overview: Our client is seeking...
-
Remortgage Administration Assistant
5 months ago
Northwich, United Kingdom Poole Alcock Full timeDue to our continued growth, we are looking for Remortgage Administration Assistant to join our award-winning Conveyancing department. In return we ask for commitment, energy and enthusiasm with a genuine desire to provide clients with exceptional customer service. You will need to demonstrate: - Strong customer service focus - Excellent organsiational...
-
Administration Assistant
7 months ago
Northwich, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAssist in administrative procedures for Non-Clinical Services for the Victoria Infirmary and Elmhurst Intermediate Care Centre. This includes purchase ordering, processing delivery notes and invoicing, ordering hospital linen from linen services. Assist in the general procedures relating to the Estates department, including the reporting of maintenance...