Relationship Manager

1 week ago


Ipswich, United Kingdom Employment Specialists Ltd Full time

Our major International Insurance client is looking to recruit a talented **Relationship Manager** to work closely with high profile clients, on a 12 month Fixed Term Contract basis.

As Claims Relationship Manager you will lead the Commercial Claims relationship, ensuring the best delivery of retail claims servicing within the Industry.

Also assist in the development of the claims proposition across all retail product lines, assisting the Underwriting and Commercial teams in promoting the claims offering to the Insurance and claims servicing market and managing the claims Supply Chain tobest effect to ensure acquisition and long term retention of business.

This is a role where some travel is required and you will be able to balance working from home and the Ipswich office.

**As Claims Relationship Manager your main responsibilities will include**:

- Working as a member of a Claims Commercial team assisting in the development of the claims proposition across all retail product lines
- Presenting the Claims offering to potential Clients and other Commercial Partners, and following through
- Assisting the Business Heads in devising, developing and agreeing customer specific service standards and processes; subsequently implementing and monitoring the roll out of these
- Ensuring communication of claims information is shared internally in a timely and detailed manner to ensure smooth onboarding of clients
- Monitoring external suppliers performance, communicating issues to the Claims department, working with them to resolve issues


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