Patient Services Call Handler and Receptionist

6 months ago


Wisbech, United Kingdom North Brink Practice Full time

**NORTH BRINK PRACTICE**

**PATIENT SERVICES TEAM (PART-TIME)**

**Are you self-motivated and enthusiastic? If you are, we want to hear from you**

We are looking for people who can work full-time in our busy, fast-paced **Patient Services Team**. The role is initially focused in our repeats team, call centre, reception and administration teams.

We are looking for:

- Previous call centre experience, preferable, but not essential
- Excellent communication skills - verbally via the telephone or face to face with effective listening and written skills
- Competent with IT - excellent data entry skills
- The ability to follow processes and procedures
- A passion for providing effective and professional customer service
- Strong work ethic, reliable and punctual
- Ability and willingness to go that extra mile

Hours and holidays:

- Part-time = 25.5 hours per week (Monday, Tuesday, Wednesday)
- 30 days (including 8 bank holidays) annual leave entitlement

**Benefits**:

- We offer excellent training and ongoing support
- Opportunity to join the NHS Pension scheme

Rate of pay: £10.83 per hour, rising to £11.17 once successfully through probation.

**Job Types**: Part-time, Permanent

**Salary**: From £10.83 per hour

Expected hours: 25.5 per week

**Benefits**:

- Company pension

Work Location: In person



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