Client Accounts Team Leader

7 months ago


Richmond, United Kingdom Savills Full time

**Role Overview**

Working in our vibrant lettings head office at Richmond you’ll be sat amongst our tenancy progression, client services, property management and renewal teams. The accounts team, whilst hardworking and proactive, are friendly and sociable. We’ve created an environment that’s full of energy aiming for a good work/life balance.

Your primary role will be to oversee a team of 3/4 client accountants, each with their own portfolio of clients while you yourself will also manage your own smaller portfolio of clients. You will, with your manager ensure that the team are fully trained and performing their daily tasks, achieving their KPIs (which you will help set) in turn providing a great customer service to our front offices, internal teams and clients alike.

**Key Responsibilities**
- Answering and solve queries from landlords, tenants, the other head office departments and our branches
- Processing terminations
- Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system
- Ensuring correct fees are collected from landlords
- Managing daily payments to landlords including rent and credits
- Making tenancies live
- Ensuring daily processes are carried out by your team
- Spotting inconsistencies and recognising ‘red flags’ and take the appropriate actions
- Being a team player and driving your team to achieve their goals
- Ensuring all tasks on your own portfolio are carried out.

**Key Skills**
- Accurate IT skills and methodical approach
- Excellent written and verbal communication
- Preferably previous experience in lettings accounts but not essential - the position may suit someone with an administrative background, evidence of good numerously skills are important
- Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
- Ability to process and organise
- Experience of managing a small team.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.



  • Richmond upon Thames, United Kingdom Page Personnel Full time

    Competitive salary - Join a company with tremendous work culture **About Our Client**: My client is based in Richmond upon Thames and is a global entertainment company who offer a great work culture and opportunity for progression and development. The key responsibilities for the role of Accounts Payable Team Leader: - Responsibility for supplier accounts...


  • Richmond, United Kingdom Savills Full time

    **Role Overview** The business is seeking a Head of Client Accounting to fulfil a key role leading the client accounting service and team which provides a comprehensive client accounting service covering all payments and receipts relating to letting and property management. The position would primarily be based in Richmond but would also require travel...


  • Richmond, Greater London, United Kingdom IPS Group Careers Full time

    **About the Role:** Independent Chartered Accountancy Practice LeaderWe seek a senior manager or partner to lead our independent firm of chartered accountants. The successful candidate will have extensive experience in public practice and a proven track record of managing a diverse portfolio of SME clients. This is an excellent opportunity for someone...

  • Team Leader

    2 weeks ago


    Richmond, United Kingdom Zachary Daniels Full time

    **Team Leader - Richmond - Multi product retailer | Up to £23,000 plus benefits and bonus** We're currently recruiting for an experienced retail team leader to join a rapidly expanding retailer who are the market leader in their sector. If you thrive on pace, people, processes and passion, then drive your career forward with this retailer as a teamleader...


  • Richmond, United Kingdom John D Wood & Co. Full time

    We are looking to recruit a Client Accounts Coordinator for our Richmond office.About the role:Ensuring all client money received is identified and allocated promptly.Ensuring that all fees due to the business are accurately raised and collected.Processing daily payments and supporting statements to Landlords, Suppliers and Tenants.Handling inbound queries...


  • Richmond, United Kingdom John D Wood & Co. Full time

    We are looking to recruit a Client Accounts Coordinator for our Richmond office.About the role:Ensuring all client money received is identified and allocated promptly.Ensuring that all fees due to the business are accurately raised and collected.Processing daily payments and supporting statements to Landlords, Suppliers and Tenants.Handling inbound queries...

  • Client Accountant

    2 weeks ago


    Richmond, United Kingdom Cobalt Recruitment Full time

    **Senior Client Accountant - North London £38k - £45k (Experience dependant) Central London** Our client is a successful etsate agency, and they are looking for a Client Accountant to join their growing team of 5. The new starter will manage their exciting new Block Management portfolio and report into their current Accounts Manager. They are seeking...


  • Richmond, United Kingdom Savills Full time

    **Role & Team Information** Working in our vibrant lettings head office at Richmond you’ll be sat amongst others, our tenancy progression, client services, property management and renewals team.The accounts team whilst hardworking and proactive, are equally friendly and sociable.We’ve created an environment that’s full of energy aiming for a good...

  • Team Leader

    7 months ago


    Richmond, United Kingdom Megan's - Richmond Full time

    **Team Leader** Based at the heart of our neighbourhoods, Megan's at the Old Town Hall (Richmond) is a truly all-day dining restaurant, serving up delicious food from sunny places. **Team Leader** at Megan’s create magical experiences for our guests, no matter the occasion. Let your personality shine through and lead our teams to make every shift better...


  • Richmond, United Kingdom Savills Full time

    As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development. This will enable you and them, to take full advantage of our un-capped commission structure. At Savills, we understand that nurturing our staff and allowing them to grow in a supportive environment, not only...


  • Richmond, United Kingdom Savills Full time

    As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development. This will enable you and them, to take full advantage of our un-capped commission structure. At Savills, we understand that nurturing our staff and allowing them to grow in a supportive environment, not only...


  • Richmond, United Kingdom Harper May Ltd Full time

    Harper May are currently working with one of the worlds leading Real Estate companies who are a looking for a Head of Residential Lettings Client Accounting. - Key duties:_ - Managing, developing and leading the client accounting function. - Work with the divisional board to develop a strategy for the ongoing progression and development of the client...

  • Sales Team Leader

    4 weeks ago


    Richmond, Greater London, United Kingdom Oliver Bonas Careers Full time

    Role OverviewWe are seeking a Sales Team Leader to join Oliver Bonas Careers in our Richmond store.About the RoleThis is a flexible contract position, with a fixed number of hours per week across various days and shifts. The rota will be communicated in advance by your line manager, and we welcome discussions about working flexibly.What We OfferAt Oliver...


  • Richmond, United Kingdom Savills Full time

    **Role Overview** **Key Responsibilities** - Answering and solve queries from landlords, tenants, the other head office departments and our branches - Processing terminations - Processing payments of deposit returns to outgoing tenants. - Managing daily payments to contractors and landlords including rent and credits - Importing new deals and ensuring...


  • Richmond, United Kingdom Informed Sources Full time

    Informed Sources, a dynamic technology company experiencing rapid expansion, is seeking a Client Services Coordinator and team members to play a pivotal role in building our local presence in Richmond, London UK. Situated conveniently to many modes of transport, our Richmond office offers an exciting opportunity to join a friendly and forward-thinking global...


  • Richmond, United Kingdom Property Personnel Full time

    This **upmarket global real estate agency** with an** **enviable reputation** **and an **international network of offices,** currently has an opportunity for a **Junior Client Accounts Administrator** to join the team in** Richmond-upon-Thames.** Based within the** vibrant lettings head office**, you will be working closely with the tenancy progression,...


  • Richmond, United Kingdom Savills Full time

    **Role Overview** **Key Responsibilities** - Answering and solve queries from landlords, tenants, the other head office departments and our branches - Processing terminations - Processing payments of deposit returns to outgoing tenants. - Managing daily payments to contractors and landlords including rent and credits - Importing new deals and ensuring...

  • Kitchen Team Leader

    1 month ago


    Richmond, United Kingdom ESS Full time

    About UsESS is a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. Our mission is to deliver exceptional customer experiences through our world-class food and hospitality services. As a Kitchen Team Leader, you will play a key role in driving this vision forward, leading our culinary teams to deliver...

  • Educare Team Leader

    4 weeks ago


    Richmond, Greater London, United Kingdom Blom and Blom Full time

    Job SummaryWe are looking for an experienced Senior Nursery Practitioner / Nursery Room Leader to join our team at Blom and Blom, an independent children's day nursery in Richmond. This is an exciting opportunity for someone who is passionate about delivering high-quality childcare services and making a positive impact on the lives of children and...


  • Richmond, United Kingdom Property Personnel Full time

    This** upmarket global real estate agency** with an **enviable reputation** and an **international network of offices,** currently has a challenging yet rewarding opportunity for a **Property Management Team Leader!** Based in our client’s **vibrant lettings head office in Richmond **you’ll be joining their diverse, **sociable and friendly property...