Customer Service Advisor

3 weeks ago


RossonWye, United Kingdom Cathay Group Full time

Mercian Logistics is part of the Cathay Investments Group and we are looking for someone to join our small but friendly customer services team as a Customer Service Advisor based at our site in Ross.

The main purpose of this role is to deliver excellent customer service whilst providing first point of contact for customers, depots and consignee's.

**Key Tasks**:

- Ensure phone lines are answered promptly and professionally.
- Prioritise customer orders and requests.
- Investigate and resolve customer and consignee enquiries or escalate in line with Company Procedures.
- Complete daily, weekly and monthly department tasks as directed by manager and inline with agree procedures.
- Work alongside all areas of the business to ensure quality of service is prioritised at all times.
- Any other ad hoc tasks.

**Skills required**:

- Relevant experience within a similar role.
- Excellent communication skills
- Good time management
- Microsoft Office knowledge
- Positive outlook
- Good teamwork
- Ability to communicate well in both written and verbal form.


  • Sales Advisor

    24 hours ago


    Ross on Wye, United Kingdom i2i Recruitment Full time

    Sales Advisor Ross on Wye £25,000 per annum + monthly bonus Multiple vacancies available Are you a natural salesperson, who enjoys being target driven? Pride yourself on offering an excellent service? A confident communicator, who thrives in a fast-paced environment? My client is seeking Sales Advisors to join their family run business based in Ross on Wye...

  • Sales Advisor

    16 hours ago


    Ross on Wye, United Kingdom i2i Recruitment Full time

    Sales AdvisorRoss on Wye£25,000 per annum + monthly bonusMultiple vacancies availableAre you a natural salesperson, who enjoys being target driven?Pride yourself on offering an excellent service?A confident communicator, who thrives in a fast-paced environment?My client is seeking Sales Advisors to join their family run business based in Ross on Wye in a...

  • Sales Advisor

    8 hours ago


    Ross-on-wye, United Kingdom i2i recruitment Full time

    Sales Advisor Ross on Wye £25,000 per annum + monthly bonus Multiple vacancies available Are you a natural salesperson, who enjoys being target driven? Pride yourself on offering an excellent service? A confident communicator, who thrives in a fast-paced environment? My client is seeking Sales Advisors to join their family run business based in Ross on...

  • Sales Advisor

    10 hours ago


    Ross-on-Wye, United Kingdom i2i Recruitment Full time

    Sales AdvisorRoss on Wye£25,000 per annum + monthly bonusMultiple vacancies availableAre you a natural salesperson, who enjoys being target driven?Pride yourself on offering an excellent service?A confident communicator, who thrives in a fast-paced environment?My client is seeking Sales Advisors to join their family run business based in Ross on Wye in a...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    **IMMEDIATE START AVAILABLE** We are seeking experienced & committed customer service representatives to work for our well established company in Tutbury, Burton On Trent. You will join a team of friendly and welcoming customer service advisors for a company that manufacturer and distribute disability aids. Within this role, you will be required to...


  • Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Customer Service Advisor** Pertemps Stoke are delighted to be recruiting for motivated Customer Service Advisors for our prestigious client based in Stoke on Trent. Firmly established as one of the nation's favourite manufacturers and suppliers of composite doors, an exciting opportunityhas arisen for experienced customer service advisors to join an...


  • Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Customer Service Advisor** Pertemps Stoke are currently recruiting for a customer service advisor for our prestige client based in ST3. **Main duties of the Customer Service Advisor;**: - Liaising with all departments - Chasing/Progressing customer orders - Building and maintaining good relationships with customers - Use of in-house computer...


  • Ross-on-Wye, United Kingdom William Hill Full time

    **Location** Gloucestershire, Ross On Wye, Gloucestre Rd, HR9 5BU **Contract type** Part-time **Salary** £10.50 **Hours** 30 hours over 5 days to include weekends and evenings - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply...

  • Customer Service

    2 days ago


    Ross-on-Wye, United Kingdom Black Mountain Clothing Full time

    It’s a fantastic time to join the team at Black Mountain! We are a small and friendly team based in Ross-on-Wye, providing quality customised clothing, workwear and uniform to individuals and businesses throughout the UK. Recent growth means we are shortly relocating to our brand-new headquarters, and we are now looking for an enthusiastic individual to...


  • Burton-on-Trent, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SERVICE ADVISOR** **BURTON ON TRENT** **£24,000 - £30,000 DOE + BONUS + BENEFITS** A thriving Financial Institution based in Burton on Trent is looking for a **Customer Service Advisor** to join their fast-paced, exciting team. **ABOUT THE ROLE** The **Customer Service Advisor** will be responsible for the collection of overdue accounts and...


  • Ross-on-Wye, United Kingdom JCL Transport Group Ltd Full time

    **About us** We are a family run business that specialise in the transport of goods by vans and lorries within the United Kingdom and Europe. We offer exceptional value for the money and a peaceful service, backed by our professional, courteous, and reliable transport and removals teams. Our company goal is to build long-term relationships with all our...


  • Newark-on-Trent, United Kingdom Eden Tyres & Servicing Full time

    We are in search of a Customer Service Advisor to join our team at the Newark-On-Trent branch in Nottingham, UK. This role presents an excellent opportunity for a professional individual to become a valued member of our friendly team. Position: Customer Service Advisor Location: Newark-On-Trent, Nottingham Type: Part-Time (Flexible hours, adaptable to...


  • Ross on Wye, United Kingdom CareerBliss Full time

    Sales advisor at Now Self Storage Work experience 2-3 Years of relevant experience.Salary £25,000 Basic + target related bonus = OTE £28,000Hours Full Time 40hrs 5 days over a 7 day rotation Weekend working on a rota basis. Office Based Ross on WyeReport To Operations ManagerCompany Info Now Storage Ltd Opening in 2009, Now Storage is a family run...


  • Ross on Wye, United Kingdom Now Self Storage Ltd Full time

    Sales advisor at Now Self Storage Work experience 2-3 Years of relevant experience.Salary £25,000 Basic + target related bonus = OTE £28,000Hours Full Time 40hrs 5 days over a 7 day rotation Weekend working on a rota basis. Office Based Ross on WyeReport To Operations ManagerCompany Info Now Storage Ltd Opening in 2009, Now Storage is a family run...


  • Ross-on-wye, United Kingdom Now Self Storage Ltd Full time

    Sales advisor at Now Self Storage Work experience 2-3 Years of relevant experience.Salary £25,000 Basic + target related bonus = OTE £28,000Hours Full Time 40hrs 5 days over a 7 day rotation Weekend working on a rota basis. Office Based Ross on WyeReport To Operations ManagerCompany Info Now Storage Ltd Opening in 2009, Now Storage is a family run business...


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £22672.00 (Rising to £23672.00 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect...


  • Stockton-on-Tees, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees. As a Customer Service & Sales Advisor you will prospect, qualify, and sign up existing customers from our clients database, as well as prospect new opportunities....


  • Stockton-on-Tees, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees.As a Customer Service & Sales Advisor you will prospect, qualify, and sign up existing customers from our clients database, as well as prospect new opportunities....


  • Burton-On-Trent, United Kingdom Diamond Bus Company Full time

    Reporting to the Operations Manager, the role of Customer Service Advisor will be to demonstrate excellent customer service to customer queries through a range of communication tools. You will lead and manage the customer complaints process, lead on communications designed to inform customers and provide a consistent quality of service to our customers. The...


  • Burton-On-Trent, United Kingdom TRENT & DOVE HOUSING Full time

    Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact....