Customer Service
1 month ago
**About us**
With over 15 years of Passion and Savoir-faire. Haute Dolci continues to set the path forward for innovative Desserts and Beverages.
Want to be part of something new? Something Special?
At Haute Dolci we offer our customers an exquisite menu of freshly made desserts & brunch, served in chic and luxurious surroundings
We are currently looking for friendly, dynamic and enthusiastic people to join our Front of House team Full time
At Haute Dolci, Front of House is one of the most critical roles in our restaurant as you will be the ‘face’ for the rest of the team - customers will often make their mind up based on this interaction so it’s important to us that we get the right people
**Duties**:
- Dealing with reservations and walk-ins
- Greeting & seating customers
- Helping them decide what to order using your extensive knowledge of the menu
- Serving customers and ensuring they have everything they need to enjoy the whole experience.
- Making sure tables are prepped and ready for next service, quickly & efficiently
- Ensuring that the restaurant is kept clean, tidy & hygienic at all times
- Supporting the wider team
- Constantly ensuring we are meeting the highest standards
- Having fun
**What we would like from you**:
- Previous experience in a hospitality setting is essential
- A good command of English and eligible to work in the UK
- Well presented, neat & tidy with a friendly and welcoming personality
- Organised, with a keen eye for detail and good problem solving skills
- Excellent customer service and communication skills
- The ability to, not only work well, but to thrive under pressure
- To have a natural can-do attitude and a proactive, forward thinking approach
- Being mindful and supportive to the wider team
- A good understanding of food hygiene as well as health & safety is advantageous although full training will be given
**Job Types**: Full-time, Part-time, Zero hours contract
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Flextime
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