IT Systems Support Assistant
4 days ago
IT Systems Support - Helpdesk Assistant
Salary £23000-27000 per annum, plus bonus
Location: Bath-Hybrid
Permanent Full time - 37.5 hours per week
A great opportunity for an IT/Tech support Assistant with 6 months or more experience, to provide admin support to the Systems manager of a fast-growing financial services firm
Benefits you can expect:
- 25 working days in addition to the normal Bank Holidays, in addition 1 extra day's holiday for each year of service up to 28 days
- Holiday buy and sell scheme
- Group Life Assurance and Pension Scheme
- Private medical Insurance
- Group Income Protection
- Discretionary and team bonuses
- Hybrid working (ideally 2 days in office)
Tasks the role includes: To provide administration support to the Systems Manager and Systems Analyst through a wide variety of tasks
- Process new starters, providing all necessary access to software and cloud based systems
- Complete monthly IT Security checks
- Undertake monthly system license reviews across all internal systems and perform annual reviews & research on company hardware/software licenses
- Ensure systems data is accurate and maintained effectively and identify areas that require cleansing.
- Help create new systems processes and documents and update the company intranet, as and when new documents and processes are introduced.
- Support the Systems Analyst IO/Data Manager with data reviews and provide day to day technical support/troubleshooting on internal systems
- Run bulk daily client valuation uploads in the back office system
- Support with manual office technology changes such as office layout changes, new meeting room technology and office relocations
What will you bring to the role?:
Essential:
- Extensive experience of working with Microsoft Office: Word, Excel, Outlook and similar tools
- Previous experience in an administration role and of working in a tech/IT helpdesk environment with online systems/software and data inputting tasks
Desirable
- Previous experience of working within a similar role and/or within financial services
- Experience of working with Intelligent Office or similar back-office system is desirable but not essential
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.
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