Customer Service Advisor
2 days ago
**Customer Service Advisor**
**Job Title**: Customer Service Advisor/Customer Care Specialist
**Location**: Peterborough
**Salary**: £20,487 (£10.51 per hour) + Bonus Opportunities of up to £1,440
**Contract**: Permanent
**Hours**: Full Time, 37.5 hours per week
**Shifts**:Shifts between 8am - 6pm Monday - Friday & 1 in 4 Saturdays 9am - 12pm
**Start Date**: February
CCA Recruitment as excited to be working with a multinational healthcare company, recruiting for Customer Service Advisors to join their care team. The company are specialists in their field, supplying and developing products for clients and pharmacies.
They are looking for Customer Service Advisors who have a genuine customer care and empathy, as well as the ability to work in a fast-paced environment. You will be taking inbound calls, dealing with customer queries and taking or making changes to orders.
**Responsibilities of a Customer Service Advisor**:
- Providing high quality customer service to existing and new customers over the telephone
- Taking orders, offering product and/or service advice
- Effectively handling customer /order queries
- Order entry; Prescriptions: Commercial orders; mail orders; samples
- Prescription handling and management of prescription processes
- At all times assessing the customer care processes to ensure that they are adding value to the customer and the business
- Positively influence colleagues and be enthusiastic to daily goals and targets
- Conduct yourself in a professional manner at all times. Be conscious that you are a representative of the Customer Care Department
- At all times assessing the customer care processes to ensure that they are adding value to the customer and the business
- Customer retention by being polite, courteous and effective customer handling
- Carry out other duties as instructed by your line manager
- Treat all information with sensitivity and ensure that confidential data about the customer is not disclosed to third parties as per Data Protection Act 1998
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
**Job Types**: Full-time, Permanent
**Salary**: £20,487.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Hybrid remote in PETERBOROUGH
-
Customer Service Advisor
7 days ago
Peterborough, United Kingdom Red Recruitment Full timeDo you have a passion for providing excellent customer service? Are you a hardworking individual that strives to goes above and beyond for others? Red is recruiting a friendly Customer Service Advisor to join an award-winning service provider in Peterborough.This is a fantastic opportunity to work for a company that puts its customers and employees at the...
-
Customer Service Advisor
3 days ago
Peterborough, United Kingdom ARK Recruiting Full timeWe’re recruiting for Customer Service Advisors to earn £21,500 per annum. **Customer Service Advisor benefits**: - We offer 23 days holiday (plus bank holidays) - Varied working hours (no weekends) - Company pension - Our site has an on-site coffee shop offering drinks, snacks, and meals - We believe looking after employee’s health is important, so we...
-
Customer Service Advisor
1 week ago
Peterborough, United Kingdom Infinity Recruitment Consultancy Ltd Full timeDo you have telephone based customer service experience? Are you looking to join an innovative and growing organisation? Our client, based in Central Peterborough is seeking an experienced Customer Service Advisor to join them on a full time permanent based in this office based role working 9.00am - 5.30pm. As Customer Service Advisor, you will be...
-
Customer Service Advisor
6 days ago
Peterborough, United Kingdom HB Commercial Full timeCustomer Service Advisor HB Commercial are delighted to be partnering with a growing industry leader to recruit for a number of Customer Service Advisors. This is a hybrid opportunity, focusing on both general administrative tasks and best in class customer service. The business is entering an exciting period of growth and are looking for individuals to join...
-
Customer Service Advisor
4 days ago
Peterborough, United Kingdom Interaction Recruitment Full timeCustomer Service Advisor (Fully Remote) Immediate Start Location: Peterborough Salary - £18,525 Monday - Friday 09:00-17:00 Interaction recruitment are working with a well-established business to recruit for the position of Customer Service Advisor. This is an exciting opportunity is perfect for an individual who is driven and likes to learn. Where you...
-
Customer Service Advisor
1 week ago
Peterborough, United Kingdom Recruit Mint Full time**Customer Service Advisor** Due to continued growth our client, who is an established building merchant based in Peterborough and has been trading for over 30 years, are looking for a Customer Service Advisor to join their extremely busy team. This will be an integral part of the team where you will help provide exceptional customer service by dealing...
-
Customer Service Advisors
7 days ago
Peterborough, United Kingdom BGL Insurance Full time**WE ARE RECRUITING!** **Customer Service Advisors** **Salary: £22,890 (inclusive of £2,500 shift allowance)** **Hours: You will be required to work within our opening hours between 8am-10pm Monday-Friday; 8am-6pm Saturday & 9am-5pm on Sunday.** **Working for BGLi Customer Services**: BGL Insurance, part of the Markerstudy Group, is a leading digital...
-
Customer Service Advisor
7 months ago
Peterborough, United Kingdom Anne Corder Recruitment Full timeAre you looking for an exciting opportunity within the automotive/fleet sector? Do you thrive in a fast-paced environment? Do you possess exceptional people skills, and have a knack for providing first class customer service? If so, we want to hear from you! Our Yaxley-based client is currently seeking two Customer Service Advisors to join their dynamic...
-
Customer Service Advisors
6 days ago
Peterborough, United Kingdom BGL Insurance Full timeCustomer Service Advisors - Full and Part Time Positions Available Free lunch and hybrid workingas well as a salary of £22,890 (inclusive of a £2,500 shift allowance), this is based on full time hours of 37.5 hours per week.. Read on!! BGL Insurance are hiring Customer Service Advisors. I know what you're thinking, a lot of companies are hiring within...
-
Claims Advisor
7 months ago
Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full timeOur client, a local successful business based in Peterborough, are currently expanding and actively seeking a dedicated Claims Advisor / Customer Service Advisor to join their small professional team. This is a fully office based position working Monday to Friday 8.45am - 5.15pm. In this Claims Advisor / Customer Service Advisor role, you will be the first...
-
Customer Service Advisor
7 months ago
Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full timeWe are delighted to be working with our Peterborough based client in this Customer Service Advisor role. This is a great opportunity to join a very well established business, in a full time permanent role. Working Monday to Friday between the hours of 7am - 6pm (7am - 4pm, 8am - 5pm and 9am - 6pm) and 1-in-3 Saturday morning requirement paid as overtime. To...
-
Customer Service Advisor
1 week ago
Peterborough, United Kingdom Eakin Healthcare Group Full time**ABOUT THE ROLE** This role is to provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. Reporting to the Care Centre Manager this Customer Service Advisor role is to ensure all...
-
Customer Service Advisors
2 days ago
Peterborough, United Kingdom BGL Group Full time**WE ARE RECRUITING!** **Customer Service Advisors** **Salary: £22,890 (inclusive of £2,500 shift allowance)** **Hours: You will be required to work within our opening hours between 8am-10pm Monday-Friday; 8am-6pm Saturday & 9am-5pm on Sunday.** **Working for BGLi Customer Services**: BGL Insurance, part of the Markerstudy Group, is a leading digital...
-
Claims Advisor
7 months ago
Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full timeOur client, a local successful business based in Peterborough, are currently expanding and actively seeking a dedicated Claims Advisor / Customer Service Advisor to join their small professional team. This is a fully office based position working Monday to Friday 8.45am - 5.15pm. In this Claims Advisor / Customer Service Advisor role, you will be the first...
-
Customer Service Advisor
6 days ago
Peterborough, United Kingdom HB Commercial Full timeHB Commercial are delighted to be partnering with a growing industry leader to recruit a number of Customer Service Advisors. This is a hybrid opportunity, focusing on both general administrative tasks and best in class customer service. The business is entering an exciting period of growth and is looking for individuals to join them during this time and...
-
Customer Service Advisor
4 days ago
Peterborough, United Kingdom HB Commercial Full timeHB Commercial are delighted to be working with a customer service call centre based in Peterborough. They operate as an intermediary customer service line, so if you are looking for a role within a busy, but friendly environment that gives you a variedrole please continue to read below Customer Service Advisor **Responsibilities**: *Managing calls in a...
-
Customer Service Advisor
6 days ago
Peterborough, United Kingdom BGL Group Full timeCustomer Service Advisors - Full and Part Time Positions Available Free lunch and hybrid working as well as a salary of £22,890 (inclusive of a £2,500 shift allowance), this is based on full time hours of 37.5 hours per week.. Read on!! BGL Insurance are hiring Customer Service Advisors. I know what you're thinking, a lot of companies are hiring within...
-
Service Advisor
4 days ago
Peterborough, United Kingdom Perfect Placement Uk Ltd Full time**Service Advisor** We are currently advertising on behalf of an Automotive commercial dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Peterborough area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. **Their...
-
Customer Service Advisor
5 days ago
Peterborough, United Kingdom Reed Business Support Full timeReed are recruiting for our highly reputable company based in Peterborough for a Customer Service Advisor for an immediate start! **- Competitive salary £££ - Monday - Friday 9AM - 530PM - Office based role - Peterborough City Centre**: - Having worked in a Customer Service/Admin environment is essential** Role:**: - Taking inbound calls - Admin...
-
Customer Service Advisor
7 months ago
Peterborough, United Kingdom Calex UK (Stellantis Recruitment) Full timeWe are currently recruiting for a **Customer Service Advisor **to join the Marshall's, Peugeot dealership in Peterborough. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and customers. To be successful within this role, we do not require previous Automotive experience just a...