Operations and Customer Service Specialist
6 months ago
*Join Our Innovative Team as an
perations & Customer Service Specia
st* *Ov
- iew:
- We a
- thrilled to off
- an exciting op
ortunity
- a proactive and
scientious
- dividual to join our growing t
m as an Ope
- ions and Customer Service Specialist
- f you are enthusiastic, methodical
nd able to prioritise tasks while going th
extra mile to deliver high-quality service and maintain an exceptional customer experience, we want to hear from you *About Avalon*: Avalon is a customer-focused, data-driven technology company specialising in car park management. We provide bespoke solutions to help maximise revenue at our clients' sites through the deployment of cutting-edge payment and data analytics technologies, along with innovative marketing solutions. We pride ourselves on being driver-focused, fostering loyalty between clients and their customers. *The Role:* As an Operations and Customer Service Specialist, you will:
- Review daily driver payment compliance and quality-check ANPR data.
- Complete a range of daily administrative tasks. You will play a crucial role in ensuring the smooth day-to-day running of core functions, with opportunities to contribute more widely as you progress. A keen eye for detail, the ability to quickly identify and resolve issues, and contribute innovative ideas to continuously improve processes are essential. *Responsibilities:*
- Quality check ANPR data to maintain the highest levels of accuracy and data protection.
- Review and action appeals from drivers who have accrued a Penalty Charge Notice.
- Perform general administrative tasks and assist the Operations team. *Required Skills:*
- Excellent written and verbal communication skills.
- Keen eye for detail with the ability to spot patterns and identify potential data issues.
- Excellent time management skills.
- Initiative to work independently while collaborating with the wider team.
- Professional yet personable demeanour when engaging with clients and customers. *Experience:* While some administrative and / or customer service experience is preferred, we value a great attitude and willingness to learn above all. The Benefits:
- Work as part of a small, friendly team including the business founders.
- Significant opportunities for personal development and career progression.
- Casual dress and flexible schedule.
- Hybrid work environment: Around three days a week in our Sevenoaks office and the remainder from home.
- Company-provided Apple laptop.
- Casual dress
- Company pension
- Work from home Schedule:
- Monday to Friday Education:
- GCSE or equivalent (preferred) Experience:
- customer service: 1 year (preferred)
- Administrative: 1 year (preferred) Work Location: Hybrid remote in Sevenoaks
-
Customer Services Advisor
4 weeks ago
Sevenoaks, United Kingdom Service Care Solutions Full timeCustomer Services AdvisorLocation: Hybrid - Sevenoaks, TN13 1AXSalary: £29,050 per annum (Full-time, Permanent)Hours: 37 hours per week (Mon-Thurs 8:00am-5:15pm, Fri 8:00am-5:00pm, shift pattern)Closing Date: 8:00am on 15 November 2024Interview Date: Week commencing 18 November 2024Purpose of the Role:As a Customer Services Advisor, you'll provide tailored,...
-
Customer Service Specialist
2 weeks ago
Sevenoaks, Kent, United Kingdom Cotton Traders Ltd Full timeAbout UsWe are Cotton Traders Ltd, a well-established clothing retailer with 80 stores nationwide. We're seeking an enthusiastic Customer Service Specialist to join our team.The successful candidate will be responsible for:Helping to merchandise the storeManaging store stockrooms and stock controlEngaging with technologyWe offer a competitive salary of...
-
Contract Management Specialist
4 days ago
Sevenoaks, Kent, United Kingdom Service Care Solutions Full timeJob Description: Contract Management SpecialistService Care Solutions is recruiting on behalf of a Housing client in Kent who are seeking a Contract Management Specialist to manage and coordinate planned servicing contracts. This role involves overseeing projects such as door and window renewals, electrical rewires, roofing works, and servicing...
-
Operational Intelligence Analyst
1 day ago
Sevenoaks, Kent, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd is seeking a skilled Data Insights Specialist">This is an exciting opportunity to work with a dynamic team and contribute to the success of our organisation. As a Data Insights Specialist, you will play a crucial part in driving business growth through insightful data analysis.">Develop and deliver high-quality business reports...
-
Customer Service Food Retail Specialist
4 weeks ago
Sevenoaks, Kent, United Kingdom John Lewis Partnership Full timeJob OverviewFocusing on delivering exceptional customer experiences is crucial for our company's success. As a Customer Service Food Retail Specialist, you will be the face of Waitrose, ensuring that every customer interaction is positive and memorable.
-
Food Service Operations Specialist
3 weeks ago
Sevenoaks, Kent, United Kingdom Sodexo Full timeAbout the RoleWe are seeking a highly organized and efficient individual to join our catering team as a Food Service Operations Specialist. As a key member of our team, you will be responsible for maintaining smooth operations and ensuring that all supplies are managed effectively.The successful candidate will have excellent IT literacy skills, with a...
-
Customer Acquisition Specialist
1 day ago
Sevenoaks, Kent, United Kingdom ICE Services Group Full timeJob Overview: Customer Acquisition SpecialistThe ICE Services Group is a leading provider of specialist cleaning and restoration services across various sectors. We are seeking a skilled Customer Acquisition Specialist to join our team. In this role, you will be responsible for acquiring new customers and increasing revenue through effective sales and...
-
Finance Operations Specialist
4 days ago
Sevenoaks, Kent, United Kingdom KHR Recruitment Specialists Full timeAbout the RoleKHR Recruitment Specialists is working with a respected family-owned systems provider to find a skilled Finance Administrator to join their team near Kemsing, Kent.The ideal candidate will have strong organizational and communication skills, as well as prior experience in financial operations and customer service.Key Responsibilities:Manage the...
-
Property Servicing Coordinator
4 days ago
Sevenoaks, Kent, United Kingdom Service Care Solutions Full timeJob Title: Property Servicing CoordinatorAbout the Role:We are seeking an experienced Property Servicing Coordinator to join our team at Service Care Solutions. As a key member of our housing client's servicing contracts management team, you will be responsible for ensuring that planned servicing contracts are delivered to agreed specifications.Key...
-
Asset Servicing Coordinator Specialist
1 day ago
Sevenoaks, Kent, United Kingdom Service Care Solutions Ltd Full timeServicing Contracts Management RoleThe successful candidate will oversee projects like door and window renewals, electrical rewires, and roofing works, as well as servicing programmes. They will ensure high standards and customer satisfaction.A valid UK driving licence and access to a vehicle are required.Experience in housing, construction, or project...
-
Sales and Customer Service Specialist
1 week ago
Sevenoaks, Kent, United Kingdom CV-Library Full timeAbout the RoleWe're seeking an experienced Internal Sales Person to join our Sevenoaks branch (TN14). As part of our core team, you'll play a critical role in driving sales growth and delivering exceptional customer service.The successful candidate will be responsible for managing a live portfolio of current customers while proactively targeting and...
-
Financial Operations Specialist
4 days ago
Sevenoaks, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob OverviewKHR - Recruitment Specialists is seeking a skilled Finance Administrator to join their team near Kemsing, Kent. This role plays a crucial part in supporting financial operations and ensuring accurate processing of financial transactions.Company OverviewKHR collaborates with a respected family-owned systems provider committed to delivering...
-
Office Operations Specialist
2 weeks ago
Sevenoaks, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Office Operations SpecialistKHR - Recruitment Specialists is seeking a highly motivated and organized individual to fill the role of Office Operations Specialist.This position offers an estimated salary of $58,000 - $70,000 per annum, depending on qualifications.Responsibilities:
-
Quality Assurance Specialist
2 weeks ago
Sevenoaks, Kent, United Kingdom Reed Specialist Recruitment Ltd. Full timeAbout the RoleThis Quality Assurance Specialist position is responsible for ensuring the quality and compliance of products sold by maintaining the company's specification system and due diligence systems.The ideal candidate will have proven experience in a similar role, ideally within the food industry, and a strong understanding of quality management...
-
Customer Service Advisor
2 months ago
Sevenoaks, United Kingdom CV-Library Full timeMMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in Kent. As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and maintaining high...
-
Customer Service Advisor
4 weeks ago
Sevenoaks, United Kingdom MMP Consultancy Full timeMMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in Kent.As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and maintaining high levels...
-
Customer Service Executive
1 month ago
Sevenoaks, United Kingdom CV-Library Full timeJob Title: Customer Service Executive Location: Rural Sevenoaks. Driver ideal due to location. Salary: £25,000 per annum + 24 days holiday + BH, Free Parking, Pension, Supportive and friendly team. Hours: 9-5.30pm Monday - Friday. Office based Reporting to: Customer Service Manager Are you a passionate and customer-focused individual? Do you...
-
Customer Service Executive
3 weeks ago
Sevenoaks, United Kingdom Office Angels Full timeJob Title: Customer Service Executive Location: Rural Sevenoaks. Driver ideal due to location. Salary: £25,000 per annum + 24 days holiday + BH, Free Parking, Pension, Supportive and friendly team. Hours: 9-5.30pm Monday - Friday. Office based Reporting to: Customer Service Manager Are you a passionate and customer-focused individual? Do you thrive in...
-
Customer Service Executive
4 weeks ago
Sevenoaks, United Kingdom Office Angels Full timeJob Title: Customer Service ExecutiveLocation: Rural Sevenoaks. Driver ideal due to location.Salary: £25,000 per annum + 24 days holiday + BH, Free Parking, Pension, Supportive and friendly team.Hours: 9-5.30pm Monday - Friday. Office basedReporting to: Customer Service ManagerAre you a passionate and customer-focused individual? Do you thrive in a...
-
Customer Service Representative
6 months ago
Sevenoaks, United Kingdom Pearson Whiffin Recruitment Full time**Customer Service Representative** **West Kent** **£21,400 per annum** **Full Time - Permanent** A fantastic opportunity for a **Customer Service Representative** has opened for a driven and target orientated individual to join a thriving business in West Kent. As a **Customer Service Representative**, you will be dealing with **inbound and outbound...