Administrator (Operations Support Associate)

6 months ago

Dorchester, United Kingdom Magna Housing Limited Full time

**Contract type: Temporary covering Maternity**

**37 hours per week**

Our vision is creating great homes together. To help us achieve this we are looking for an Operations Support Associate to join our busy building safety and compliance team.

You will provide great customer service and put our customers at the heart of everything you do, helping them to have a safe place to live in. You will have great attention to detail and strong administration skills.

The role is a full-time opportunity working 37 hours a week (Monday - Friday), offered on a temporary basis to cover a period of maternity leave, the role is expected to be available up to January 24 or the return of the substantive post holder whichever is sooner.

**You will**
- Be part of a team that provides administrative support - processing cyclical compliance and building safety work to ensure that our customers experience is seamless, and that our audit trail and records are fully complete.
- Be involved in researching historic information on previous schemes. This information may be held digitally or in hard copy format.
- Provide excellent customer service to ensure our teams have the information they need to complete their work. You’ll help with customer queries, putting them at the heart of everything you do - making sure they receive the right service at the right time, first time.

**You will need**
- Administration skills
- Great attention to detail
- Live within our operating area and able to come into the office for face-to-face training
- To put our customers at the heart of what you do
- Work well as a team
- Access to car and a full driving licence
- Previous knowledge of property maintenance, resource scheduling and property safety would be great but is not essential

**We offer**

We pride ourselves on providing a good working environment and benefits. We look after those who work for us as we know that without the commitment of our colleagues, we wouldn’t be able to provide the fantastic range of services to our customers.

Our great benefits can be viewed on our website under each vacancy: Current vacancies ¦ Magna and include:

- Competitive holiday
- Pension matched up to 8%
- Employee assistance & health care cash plan
- Discounts on entertainment, high street shops and grocery shopping
- Wellbeing portal
- Colleague voice
- Learning and development

Please contact Steve Hunter (Building Quality Manager) if you would like an informal chat about this position.

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