Administrator
6 months ago
Responsibilities:
- Perform various administrative tasks to support the smooth operation of the office
- Answer and direct phone calls in a professional and courteous manner
- Greet and assist visitors, ensuring they feel welcome and attended to
- Maintain office supplies and inventory, placing orders as needed
- Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment
- Assist with scheduling appointments and maintaining calendars
- Perform data entry and maintain accurate records
- Assist with basic bookkeeping tasks using QuickBooks
- Prepare and edit documents, correspondence, and reports using Google Suite
- Provide general clerical support such as filing, photocopying, and scanning documents
- Maintain confidentiality of sensitive information
**Position **Administrative Assistant
**Responsible to**:Domiciliary Care & Support Manager
**Purpose**
To provide an efficient administrative service, within budgetary constraints, all relevant legislation, and the policies and procedures of the organisation.
To undertake all Office administrative duties, including the coordination of Clients staff schedules as directed by the Domiciliary Care / Support Manager.
**Administrative Duties**
- to upload data and maintain an excel database, to respond to enquiries, arrange appointments and process paperwork in line with service and department procedures
- to update client information and maintain staff and client support schedules
- to answer incoming phone calls and make outgoing calls as requested
- to record information on the computer system
- to maintain the service database records
- to keep the office filling systems up to date
- to identify clients service needs on the rosters and book staff to complete the work
**General Duties**
To attend and minute staff meetings when requested.
To promote [INSERT ORGANISATION] and its work in the community and in all areas of its operation.
To communicate clearly with other staff, peers, managers, tenants, customers, and all other agencies and interested parties.
To represent the organisation at meetings as requested.
To perform any other duty commensurate with the post as requested.
**Equal Opportunities**: To comply with and promote the terms and conditions of the organisations Equal Opportunities and related policies.
**Data Protection**: To comply with organisational policies and procedures and the requirements of the 2018 Data Protection Act.
**Skills**:
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficient in computerized systems and software, including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
- Experience with QuickBooks or other accounting software is preferred
- Excellent phone etiquette and communication skills, both written and verbal
- Attention to detail and accuracy in data entry and record keeping
- Ability to work independently with mínimal supervision
- Strong problem-solving skills and ability to adapt to changing priorities
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
**Job Types**: Part-time, Temp to perm
**Salary**: £10,560.00 per year
Expected hours: 20 per week
**Benefits**:
- Company pension
- On-site parking
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: In person
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