Divisional Learning Partner

4 weeks ago


Uxbridge, United Kingdom Encore Global Full time

**Your perspective**:

- On offer is a basic salary of £35,000 to £40,000 (dependent on your individual expertise and experience)
- BUPA full coverage Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme

Position Overview

Key Job Responsibilities

National Training Delivery & Execution
- Deliver live, in-person & virtual training and coaching throughout the country 130+ days/year for discipline(s) of specialization.
- Plan, coordinate and execute all managed programs, courses and learning events in compliance with Global Learning SOPs. Acting as the single point of contact for the learning events.
- Manage the shipping of any equipment/materials before and after the event.
- Responsible for maintaining class equipment and instructor kit inventory by participating in yearly inventory process.
- Identify any repair or replacement items as needed.

Divisional Learning & Development Strategy
- Collaborate with Encore University Academy Leader and internal business partners to develop and support Encore’s Academy vision and goals.
- Design and/or procure development activities in conjunction with the Content Management/ID team, that incorporate experiential learning, coaching, rotational assignments, classroom and virtual learning methods to support programs, events and courses.
- Recommend pre and post training opportunities for training preparation and reinforcement.
- Support Skill Set Matrix levels, Role Based Development Programs, Training content, Training Plans and Certifications.
- Adhere to Global Learning standards for instructional design, file storage, and project management.
- Administer key surveys, assessments and feedback tools as required to measure certification preparedness.
- Report on key metrics to stakeholders.
- Assess data related to surveys, assessment and feedback tools to make recommended changes for continuous improvement.
- Evaluate program effectiveness and report any improvement opportunities to the Academy Leader.

Subject Matter Expert
- Stay current with technology and industry trends.

Job Qualifications
- Bachelor’s Degree or equivalent work experience in a technical discipline required
- 6+ years of Event Technology Experience with a specialty in Audio, Lighting, Projection, or Video
- Experience in a Union environment preferred
- Experience with formal or informal instructing/coaching
- Excellent presentation, verbal and written communications skills
- Self-starter/works independently
- Understanding of training needs analysis, development, design, delivery and measurement
- Exceptional ability to build relationships at all levels of the organization
- Ability to juggle multiple simultaneous projects
- Ability to bring new and creative solutions to content design and development
- Ability to see the bigger picture and develop learning solutions which support the broader business strategies
- Project Management experience preferred
- Willing and able to travel nationally frequently (130+ days/year)

Competency Group
- Deliver World Class Service (Hospitality, Ownership)
- Do the Right Thing (Demonstrates Self-Awareness)
- Drive Results (Ensures Accountability
- See the Big Picture (Decision Quality, Achieves Goals)
- Value People (Collaborates)

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.


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