Team Leader

6 months ago

Sutton Coldfield, United Kingdom Midland Mencap Full time

This is a great opportunity to join the region’s leading disability charity. We offer competitive rates of pay, job satisfaction, working in accessible settings, with paid holidays and an employee assistance programme. This is your chance to become a valued member of our team supporting and making a difference with citizens and families across the West Midlands

Two Posts available at: Ludford close, Sutton Coldfield for 37 hours each week.
Are you a warm, personable, and caring individual who can motivate and support people with a learning disability?
Do you have passion for what you do, a strong communicator and have excellent problem solving skills?
Midland Mencap is looking to recruit Team Leaders to support and mentor frontline colleagues who provide care & support to adults with learning disabilities in Birmingham.
We place a high value upon integrity, ethical standards, and a commitment to excellence.
Midland Mencap’s Domiciliary Care Service is constantly innovating in our pursuit of delivering the best life outcomes for everyone we support. To achieve these goals, we need individuals who are prepared to drive progress and interact confidently with staff, citizens, families, and professionals.

Team Leaders are responsible for providing management support to our frontline staff. You’ll have responsibility for checking the quality of service provided by those staff, conducting supervisions/appraisals managing rotas, carrying out reviews and updating care plans/risk assessments.
This role requires you to ensure that our staff provide outstanding care to adults with a learning disability within their home environment, and that they remain an active part of the local community.
You will monitor frontline staff performance, provide care/support as part of your role, and ensure that the service delivered meets CQC standards and Midland Mencap’s policies.
This role requires you to work closely with staff and make sure citizens, their homes, and health/wellbeing are maintained to a high standard. You will support with completing reviews, care planning, risk assessments and carry out regular spot-checks. Good diary management is important too, with the need to organise meetings, keep families updated, and ensure health and benefits matters are actioned.
This role involves lots of problem solving in order that we make things possible for the citizens we support.
There’s a need to be responsible, confident, and tactful in how you approach tasks and the broad range of citizens, families, and professionals you will encounter in the course of your duties.
With the support of experienced Care Coordinators and Managers, you’ll need to be able to work on your own initiative, be comfortable lone working and able to maintain comprehensive digital records.

**Job Types**: Full-time, Permanent

**Salary**: £11.80 per hour

Day range:

- Monday to Friday

Physical setting:

- Homecare

Shift:

- Day shift

**Experience**:

- providing care: 2 years (required)
- supervisory: 1 year (required)

Licence/Certification:

- driving licence & vehicle (required)
- NVQ level 2 or above (required)

Work Location: In person

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