Speciality Co-ordinator

4 months ago

Shoreham by Sea, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The Dermatology department has offices at all 3 hospitals; Southlands in Shoreham-by-Sea, Worthing Hospital and also at St Richards Hospital in Chichester. We are looking for a Speciality Co-ordinator to complement the teams at one of our offices, 30 to 37.5 hours per week.

**The role includes**:
- To manage a full and comprehensive administrative service for the Consultants and medical staff

To act as the first point of contact, for service users

To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate

Coordinate and allocate work within the admin team to ensure the effective and efficient operation of the administrative function

Reviewing (Past) clinic arrivals/outcomes ensuring all actions have been completed on PAS

Regularly reviewing/booking and validating from Consultants f/u pending lists

Actioning CRB (clinic rebook) requests for Consultants leave and template changes

Tracking and chasing of results/diagnostics/patient updates

Review future clinics to ensure utilised, highlighting any unutilised/capacity issues

Support typing and booking of appointments

Supporting both the Care Group Support Manager/s and Support Specialty Coordinators as required

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Dealing directly with patients, relatives or carers regarding queries and complaints that can be contentious and sensitive in nature in line with Trust Values.

Take urgent action on complaints, being proactive in order to minimise the risk of them becoming more formal, seeking advice where necessary.

Maintain confidentiality in all aspects of role including claims and complaints.

Work without supervision, problem solve and take initiative where required.

Co-ordinate and oversee workload of Team Support Specialty Coordinators and Clerical Assistants to ensure KPIs are met.

To act as the first point of contact between Consultants and their team, maintaining good communication with them and other staff in the department, as well as patients and members of the public.

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