Care Coordinator and Workflow Administrator

1 month ago


Burgess Hill, United Kingdom Silverdale Practice Full time

Job Title: Care Coordinator & Workflow Administrator

Reports to: Practice Manager & Lead GP Partner

Accountable to: Partners

Hours: 26 hours per week

Location: Burgess Hill

Remuneration: From £11.30 per hour

**Job Purpose**

Silverdale Practice is a two site GP Surgery providing health services to 13,600 patients across Burgess Hill. We receive a great deal of information into the practice each day and throughout the day. This comes by a variety of routes, both electronic and paper-based. The correct handling of this information is vital to ensure safe patient care and the efficient running of the practice. The information needs processing accurately to make the correct use of it and this job involves responsibility for handling this information efficiently, safely, accurately and diligently and is of the highest importance.

The Care Coordinator & Workflow Team work to protocols underpinned by robust clinical governance and regular audits to ensure accuracy and that correct procedures are followed with regards to the information.

You would would work within a primary care setting, in a team consisting of the Team Lead and 2 Care Coordinator & Workflow Administrators, supporting frail, elderly and vulnerable patients to maintain their independence and avoid unnecessary Hospital admissions or admissions to care homes. Working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support.

Proactively follow-up with patients and identify patients who will benefit from a proactive approach by the Practice, the wider community and multidisciplinary team.

As the role develops changes may be made to the scope of responsibilities as fits with the needs of the Practice. This will include training in Safeguarding processes and actively working with the practice safeguarding team.

**Job Type**: Part-time
Part-time hours: 26 per week

**Salary**: From £11.30 per hour

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burgess Hill, RH15 0EF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Healthcare: 1 year (required)

Work Location: In person

Application deadline: 13/12/2023
Reference ID: CC Nov 2023



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