Customer Service Advisor

4 weeks ago


Letchworth, United Kingdom Speedy Freight Full time

**Speedy Freight** are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. **Speedy Freight** provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe.

Our mission is **‘To be the first choice to deliver every single time. To always be there for our customers and our team’**

Our Customer Service Advisors are an integral part of our business as they assist and manage new bookings in line with company procedures.

**Responsibilities & Objectives**
- To effectively negotiate prices with customers.
- Receive orders over the telephone and input into the company computer systems.
- Schedule appointments for sales staff to meet prospective customers.
- Constantly communicate with Customer Services and the New Business Managers to ensure KPI targets achieved and maintained.
- To work to deadlines and work independently when required.
- Communicate effectively and professionally with all levels of staff and clients. Flexible approach required to cover on-call rota system.
- Generate own leads through research and build a pipeline of potential new business utilising the company CRM program.
- To contact businesses by telephone to promote product/services. Solicit orders accordingly. Deliver an adapted sales pitch as per customer to meet specific needs and overcome any objections.

**Qualifications**
- IT Literate including Microsoft, word, excel and outlook.
- Written, oral English and Mathematics to GCSE standard
- Excel / PowerPoint presentations skills.

**Experience**
- Recent experience in a similar role
- Strong customer service ethic with negotiation and telesales skills
- Excellent verbal and written communication skills
- Articulate with a confident phone manner
- Good organisation skills with the ability to multitask and prioritise workload
- Ability to source own leads through research

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Stevenage CSA



  • Letchworth, United Kingdom Ellis Mason Full time

    **ARE YOU GOOD WITH CUSTOMERS AND CONFIDENT ON THE PHONE?** - Ellis Mason_ are recruiting for a **CUSTOMER SERVICE ADVISOR** to join a highly successful based business based in Letchworth. The role will involve customer service, administration and purchase ledger, all of which will be trained by the Office Manager. As a **CUSTOMER SERVICE ADVISOR**, you...


  • Letchworth, United Kingdom Aztek Logistics Limited Full time

    Working Monday to Friday 8:30am - 5pm We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor. If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you. We offer an outstanding 1-2-1 Customer Service platform ensuring that all...


  • Letchworth, United Kingdom Aztek Logistics Limited Full time

    Working Monday to Friday 8:30am - 5pm We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor. If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you. We offer an outstanding 1-2-1 Customer Service platform ensuring that all...


  • Letchworth, United Kingdom The Stevenson Group Ltd Full time

    Stevensons is the largest independent school uniform and sportswear provider in the UK, serving over 550 schools nationwide. We are looking for enthusiastic and professional Customer Service Advisors to join our currently expanding Customer Service Team. Position: Customer Service Advisor Type: Temporary Hours: Minimum 14 hours per week with potential to...


  • Letchworth, United Kingdom Speedy Freight StevenageCambridge Full time

    Do you currently work in, or have experience of providing great Customer Service, and are seeking a fresh challenge in a vibrant and expanding business? We are a successful national organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain...

  • Service Advisor

    4 days ago


    Letchworth, United Kingdom Performance Resourcing South East Full time

    **Service Advisor** Letchworth. £30,000 - £42,000 OTE/annum - Basic salary negotiable We are looking for a **Service Advisor **for a **Franchised** **Car Dealership **in the **Letchworth **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent...

  • Service Advisor

    2 months ago


    Letchworth, Hertfordshire, United Kingdom Command Recruitment Full time

    Service Advisor - LetchworthGreat FacilitiesFriendly Team 35k- 37k OTEOur client is a modern Car Dealership based in Letchworth. They are currently looking to hire a highly experienced Vehicle Service Advisor with exceptional up-selling skills. The successful candidate must be an organised individual who can deliver an excellent customer service experience...


  • Letchworth Garden City, United Kingdom Ellis Mason Ltd Full time

    ARE YOU GOOD WITH CUSTOMERS AND CONFIDENT ON THE PHONE? Ellis Mason are recruiting for a**CUSTOMER SERVICE ADVISOR**to join a highly successful based business based in Letchworth. The role will involve customer service, administration and purchase ledger, all of which will be trained by the OfficeManager. As the **CUSTOMER SERVICE ADVISOR**, you will join...


  • Letchworth Garden City, United Kingdom Just Recruitment Solutions Limited Full time

    **Commercial Service Advisor Vacancy -Letchworth - up to £32,000** Monday to Friday 8am - 6pm and Saturdays on a Rota As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...


  • Letchworth Garden City, United Kingdom Just Recruitment Solutions Limited Full time

    **Commercial Service Advisor Vacancy -Letchworth - up to £32,000** Monday to Friday 8am - 6pm and Saturdays on a Rota As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...


  • Letchworth, United Kingdom The Stevenson Group Ltd Full time

    Looking for a Summer Job? Enjoy meeting new people and working in a busy environment? Then join the Stevensons team this summer! Stevensons is the UK’s largest School Uniform and Sportswear provider, serving over 500 schools nationwide. We are looking for friendly, outgoing and confident people to work with us over our busy "Back to School” summer...


  • Letchworth, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Letchworth - £35,000 OTE** **Immediate start available** We are currently recruiting for a Service Advisor to work within our busy Aftersales department in Letchworth. We are keen to find a talented and enthusiastic individual who will be able to complement our successful team. Delivering excellent customer care and service...

  • Service Advisor

    1 day ago


    Letchworth, United Kingdom Norton Way Peugeot Full time

    Norton Way Peugeot Peugeot - Service Full time Permanent **Salary**:Basic upwards of £26,000 per annum plus commission**Location**: Norton Way Peugeot, Works Road, Letchworth, Herts, SG6 1NT**Hours**: Monday to Friday 08:00 to 18:00**A bit about us**: - Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with...


  • Letchworth, United Kingdom CS Recruitment Full time

    **Job Introduction** **Service Advisor** **£25,000 - £30,000** Our client is recruiting for a Service Advisor to join their team. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and...


  • Letchworth, United Kingdom CS Recruitment Full time

    **Job Introduction** **£25,000 - £30,000** **Service Advisor** Our client is recruiting for a Service Advisor to join their team. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and...


  • Letchworth, United Kingdom Performance Resourcing Full time

    **Service Bookings Advisor - Car Dealership** Letchworth - £24,000 - £30,000 /annum. 25 Days Holiday_. We are looking for a **Service Bookings Advisor **for a **Franchised** **Car Dealership **in the **Letchworth **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll...


  • Letchworth, United Kingdom iSupply Recruitment Ltd Full time

    A long-standing and growing business, committed to delivering exceptional customer service and products are looking to expand their Customer Service team. They pride themselves on their dedication to customer satisfaction and their supportive work environment for their team members. As a Customer Service Representative, you will primarily handle inbound...


  • Letchworth, United Kingdom European Tyre Enterprise Ltd Full time

    **About us** European Tyre Enterprise Limited is an international tyre and automotive service, maintenance and repair business group with annual sales revenues of more than £1 billion across five countries in Europe. We operate multiple retail brands including Kwik Fit with over 800 centres in the UK and Netherlands as well as Stapletons Tyre Services...

  • Service Advisor

    1 month ago


    Letchworth Garden City, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,000 OTE - £40,000 Location - Letchworth Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending...

  • Service Advisor

    3 weeks ago


    Letchworth Garden City, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Letchworth Garden CityOur client, a main dealership in Letchworth Garden City is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £26,000  with an excellent benefits package.8.00am to 5.30pm Monday to FridaySaturday...