Transport Administrator

3 weeks ago


Derby, United Kingdom Wincanton Full time

An exciting opportunity has arisen for a Transport Administrator to join our team in the 4PL Control Tower. _
- This is not a typical transport office role. We offer a 4PL solution to the majority of our clients rather than running our own fleet. The Transport Administrator will have a critical role in ensuring that we deliver day to day service excellence to our clients. _

**How will you contribute?**
- Daily checks on shipments and updating costs
- Liaise with internal departments and external stakeholders to proactively resolve challenges.
- Maintaining and adding to current Audit records set against regulative, legislative, and business requirements.
- Daily checks on shipments to ensure they have been collected and delivered in line with Customer requirements.
- Debrief transport loads in the TMS
- Requesting and chasing for outstanding documentation, including POD’s ensuring they are uploaded to our portal.
- Updating Internal and external portals.
- Collate and provide data to the Customer with their weekly transport costs, and monthly KPI packs.
- Be responsive to the flexing requirements of the business, adapting to the different priorities of any given day.
- General administrative tasks, and other duties that may arise out of operational requirements.

**What will you bring?**
- Experience working in a challenging customer service environment.
- Able to build and maintain good working relationships with all stakeholders
- Excellent written and verbal communication skills
- Good IT skills, including a good working knowledge of Microsoft Office
- Experience working within a transport operation is desirable but not essential
- The individual must have excellent time management skills with a positive team working attitude.
- The individual must have an enthusiastic, committed, flexible and can-do approach.
- Demonstrates Wincanton core values - Excellence, Integrity, Passion, Proactivity, Togetherness and Trust.

**As a Transport Administrator you will be rewarded with**:

- Salary
- £22,000
- Remote - with occasional travel to attend meetings in central location
- Shift Pattern
- Monday to Friday 07:00 - 17:30
- 25 days holiday per year
- Retail discounts
- Pension scheme
- Death in Service benefit
- Healthcare Cash Plan
- Payroll Giving

Shares Scheme
- Cycle to Work Scheme
- Wellbeing Portal



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