Support and Sales Administrator Apprentice

2 months ago


Glasgow, United Kingdom QA Ltd Full time

**About Rearo Laminates Ltd**:
A leading specialist in the supply and manufacture of bathroom and kitchen surfaces within the UK, Rearo is a family run business which has operated in the market for over 20 years.

Rearo pride themselves on high levels of customer service, assisting the customer from initial inquiry through to delivery with our own dedicated nationwide fleet of vehicles.

**Overview**:
Rearo are looking for an apprentice to join their busy office, ideally someone who has a keen interest in learning new skills and is able to work to their full potential.

This is a great opportunity for a lucky individual to thrive and to kickstart their career all whilst completing the Digital Applications apprenticeship in which they will obtain a Diploma on completion.

**Main Responsibilities**:

- Using a bespoke CRM system to process sales orders and sample orders, checking stock, amending stock if required, dispatching sales orders & samples on delivery screen and creating cash accounts for customers when required
- Positive impact in all interactions, with internal and external customers alike
- Adaptability of sales techniques in response to environmental change and customer demand
- Tracking large Selkie stand customers, stand samples and requirements
- Running Stock count sheet and other spreadsheets to organise tracking for customers using EXCEL
- Engage in development training to enhance your competence and capability
- Using WORD for drafting letters and labels if required
- Provide consistent support to the branch team to enable them to maximize contribution, productivity and efficiency
- Deliver the strategy for business growth in Rearo Laminates Ltd through being productive at all times

**What we are looking for**:
**Personal qualities / Culture and values**:

- Communication
- Reliability
- Honesty
- Teamwork
- Enthusiasm
- Helpfulness

**Core Behaviours**:

- Takes ownership
- Customer focused
- Positive attitude
- Is supportive
- Good communication skills
- Responsive to change

**Working week**:
Monday to Thursday - 8:30am - 4:30pm and Friday will be from 8:30am - 3:30pm.

39hrs a week.

**Salary**:
You will have a 3-month probationary period, after successfully completing probation your rate of pay will increase from £6.18ph to £7.73ph.

**Benefits**:

- Paid driving lessons and test, expenses for public transport.
- Internal training plan
- Buddy for the first 3 months (or longer if required)

**Important Information:**

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.



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